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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 231-240 of 497 reviews
Aug 14, 2024
Carole
1 out of 5 stars review

Hate it!

I HATE this refrigerator! Sorry I ever bought it. To get filtered water, if it works, not all the time!, have to open the door! Same way to get ice! Have to open the freezer! Shelves: still have not figured out how to remove them to clean the fridge!

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA CARE

How you feel about the fridge is valid. Let's aid you with this, Carole. Below is a guide to adequately removing the shelves. Please visit the hyperlinks for additional help. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147444573, to help our team pull up your information. Have a great day! ^Chrystel

Oct 1, 2024
Fridgereviewer
5 out of 5 stars review

Enormous refrigerator with great features.

[This review was collected as part of a promotion.] Bought the refrigerator over a year ago. Not had any issue with it. It has tons of space, we can never fill it so getting items and knowing what’s in there is a breeze. Love have 2 sizes of ice. We wanted no water/ice dispenser and this is exactly that. Those dispensers seem to always break so this was a good compromise for us. All in all we are very pleased with the unit.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jun 16, 2023
Anonymous
5 out of 5 stars review

Fantastic NEW Features

[This review was collected as part of a promotion.] Love this sleek design and efficiency! The ice maker with 2 types of ice is a game changer. Love no water freely running out the front door, no more messy dribbles that stain! The pitcher in the door is yet another great forward thinking design!

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Dec 15, 2022
Dagoberto1982
5 out of 5 stars review

Amazing refrigerator

[This review was collected as part of a promotion.] I made this purchase, because my wife wanted this refrigerator for a long time, and it was worth it, a great price, a large space, and above all, good quality, and the color is amazing, my wife is very happy to have it, it really is a product that keeps all food fresh. I recommend it, do not wait any longer !!!

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Dec 14, 2023
Rex
4 out of 5 stars review

A Culinary Marvel!

(This review was collected as part of a promotion.) This Refrigerator is a culinary marvel! Its spacious design and innovative features redefine kitchen convenience. The Autofill Pitcher adds a touch of modern elegance. This refrigerator elevates both style and functionality, making it a standout choice. Highly recommended for those seeking a blend of sophistication and practicality in their kitchen appliances.

Review from Caddle
Helpful?3VFLRODDX85E14200261437
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Oct 4, 2023
New buyer
5 out of 5 stars review

Efficient Refrigerator

[This review was collected as part of a promotion.] I bought this Refrigerator as a replaced to the Italian Bertazzoni that the developer originally installed for us. The Samsung Refrigerator has been working great! The freezer space was deep enough to allow us and store up more frozen foods.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Nov 24, 2023
April 13897
4 out of 5 stars review

Good For The Price

(This review was collected as part of a promotion.) This fridge was our first new fridge and I always wanted a fridge with French doors . I love the top part but the freezer is smaller then what we had hoped for , but we make the best of it ! We have never had an issue with this make .

Review from Caddle
Helpful?3VFLRODDX85E14200261437
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Mar 10, 2024
Mwork
5 out of 5 stars review

Great option

Overall this appliance has been perfect for our family of four. I did have to buy additional items to keep things organized but other than that it has been great. The water pitcher comes in handy. I don't like the stainless steel because of the finger prints. I was told that this stainless steel would be print free haha we have a kid who eats ice all day and she plays sports so having the choice for different ice has also worked out for us. We were unaware of the different "packages" on this refrigerator so just bought the one with the pitcher. I don't regret it. We subscribe to the filter but they are easily accessible. It's very convenient. I love the WiFi option. I always know when our youngest leaves the door open. We are just over a year in with it and I have no complaints.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jul 20, 2023
Garfield
5 out of 5 stars review

Great Features and Looks

[This review was collected as part of a promotion.] We ordered the Bespoke refrigerator to complete our suite of Bespoke appliances, range, microwave and dishwasher. So far we have been very happy with all the appliances. Love the look and functions of all the appliances.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Oct 12, 2022
mstone
1 out of 5 stars review

Not worth the money.

Bought this fridge 1 day ago. Looks nice but the ice maker is not functioning. Contacted Samsung and won’t have a technician come out until next week. That’s a bit ridiculous for buying a brand new product. I am about to return this thing as I feel the tech is going to say it needs a part and wait a month for it to be fixed. Shame. Especially when I thought I would give Samsung a chance too.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from Samsung Care

Hi Mstone, Thank you for bringing this to our attention. Let us check and get the ice maker on track. There are a few simple and easy ways to solve the reasons why your ice maker may have no ice production. Checking the water filter, and the water pressure, and testing the ice maker can hopefully get you back to making ice and having colder drinks in no time. Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/ What to check when there is no ice or not enough ice from the ice maker or dispenser https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ I highly recommend visiting this link for the reference guide: Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/ How to maintain the ice maker https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145025760) to help our team pull up your information. Have a great day. ^Charles