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Samsung Bespoke 30 cu. ft. French-Door Refrigerator

[This review was collected as part of a promotion.] I bought a month ago. 
Good design and Good price.
it's so great. I love it

Excellent Refrigerator

Samsung US

[This review was collected as part of a promotion.] Had this refrigerator for over a year now and it works great!

Great refrigerator!

(This review was collected as part of a promotion.) Amazing working product except the ice machine gets clogged up with ice

Samsung Refrigerator

Caddle

[This review was collected as part of a promotion.] Love it, love it, love it! Best refrigerator freezer ever owned!

Perfect!!

[This review was collected as part of a promotion.] So easy to keep clean and I love the notifications on my phone.

Easy to use

[This review was collected as part of a promotion.] I bought this just a couple weeks ago and I absolutely love it.

Awesome Features

We have been trying to have our freezer fixed and we cannot schedule an appt. online.  you are not helpful

Terrible Freezer

[This review was collected as part of a promotion.] I bought this a few months ago and I'm so glad that I did

Great features

[This review was collected as part of a promotion.] Extremely happy with this refrigerator, love the big open doors and the duel ice maker.

Duel ice. Love it

(This review was collected as part of a promotion.) This fridge is beautiful and it is a perfect size for all my food storage needs.

Bespoke fridge review

So excited to buy this refrigerator and I was planning to also purchase a new Samsung stove UNTIL a catastrophic failure within one month of ownership. I'll even forgive RXO for scratching the door. Samsung gave us a small rebate for that. But when I woke up exactly 7 days ago to a warm refrigerator and freezer it became a week long nightmare of bad customer service, living out of a cooler and throwing away spoiled food, and spending $100 in ice. Luckily my meat and fish found a home in a neighbors freezer. This was really unacceptable. How about sending a new refrigerator. But no. If it is fixable we will fix it. It happened on a Friday so they said someone will be there Tuesday. I was told Tuesday since they would have to order all parts possible for a seal system issue. On Tuesday they found the condenser was defective from the factory. But they didn't bring one. They just brought a compressor. So two more days to wait. Today it was finally fixed and hopefully it doesn't break in another month. Why would I want to ever buy another Samsung appliance if this happens? Reliability is now an issue for me. I also want to be reimbursed for all the ice and spoiled food I lost. If I can get through to someone to even complain. Do you really think it is ok to let someone not have a major appliance for 7 days? Tell me why I should trust your brand anymore? So disappointed.

Compressor and Condenser failure within one month?

[This review was collected as part of a promotion.] First, we love the design—it’s simple but beautiful. It’s also very spacious, and we especially love the ice maker, which makes two different types of ice. It’s cool!

However, one thing we’re confused about is the panel on the left door. It can fold in, but when it’s folded, cold air escapes from inside the fridge even when the doors are closed. So we have to unfold it every time to prevent cold air from leaking. I’m sure there’s a reason it was designed that way, but we just haven’t had time to read the instructions yet.

Overall, we love our new refrigerator!

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