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Samsung Bespoke 30 cu. ft. French-Door Refrigerator

Got this refrigerator two months ago and it’s wonderful.

Wonderful Refrigerator

Samsung US

Decent fridge has been quiet compared to previous fridge an Lg. Looks pretty nice and spacious.

Great

Chrystel

My first review was denied, So I'll keep this one short and simple. Don't buy, I don't recommend.

Happy?

Water pitcher is hard to pull out and I wish I could figure out how to produce more ice

Good not great

Look really nice in the house, love the French doors. Would recommend

Looks great works great

Samsung Canada

Water filter is not user friendly to replace - monster

Love without impossible water filter

So excited to buy this refrigerator and I was planning to also purchase a new Samsung stove UNTIL a catastrophic failure within one month of ownership. I'll even forgive RXO for scratching the door. Samsung gave us a small rebate for that. But when I woke up exactly 7 days ago to a warm refrigerator and freezer it became a week long nightmare of bad customer service, living out of a cooler and throwing away spoiled food, and spending $100 in ice. Luckily my meat and fish found a home in a neighbors freezer. This was really unacceptable. How about sending a new refrigerator. But no. If it is fixable we will fix it. It happened on a Friday so they said someone will be there Tuesday. I was told Tuesday since they would have to order all parts possible for a seal system issue. On Tuesday they found the condenser was defective from the factory. But they didn't bring one. They just brought a compressor. So two more days to wait. Today it was finally fixed and hopefully it doesn't break in another month. Why would I want to ever buy another Samsung appliance if this happens? Reliability is now an issue for me. I also want to be reimbursed for all the ice and spoiled food I lost. If I can get through to someone to even complain. Do you really think it is ok to let someone not have a major appliance for 7 days? Tell me why I should trust your brand anymore? So disappointed.

Compressor and Condenser failure within one month?

[This review was collected as part of a promotion.] First, we love the design—it’s simple but beautiful. It’s also very spacious, and we especially love the ice maker, which makes two different types of ice. It’s cool!

However, one thing we’re confused about is the panel on the left door. It can fold in, but when it’s folded, cold air escapes from inside the fridge even when the doors are closed. So we have to unfold it every time to prevent cold air from leaking. I’m sure there’s a reason it was designed that way, but we just haven’t had time to read the instructions yet.

Overall, we love our new refrigerator!

Stylish, Spacious, and Cool—But a Bit Confusing!

Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator 

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