Hello Jim! The quality and safety of our products are the topmost priority, so we would appreciate the opportunity to know more about your experience. If you are willing, please get in touch with our Pet Parent Partners at our phone 1-800-525-5273 or via our website www.sheba.com/contact-us. Our team members will be happy to assist you.<br />Hector, SHEBA Pet Parent Partner.

We are so sorry to hear that your six kitties didn't love SHEBA® PERFECT PORTIONS™. We offer different textures, like Pate or Cuts in Gravy. Perhaps the other variety would be more appealing. Still, we are proud to offer a 100% satisfaction guarantee and would love the opportunity to speak with you! Please contact our Pet Parent Partners on our website at https://www.Sheba.com/contact-us or please send us a chat by visiting our home page! Thank you!

I'm sorry you are finding it difficult to open the SHEBA® PERFECT PORTIONS™. I'm sharing your interest in a different package with the rest of the Team.