[This review was collected as part of a promotion.] My old washer broke, I ordered this one and it was delivered with in a few days.... My clothes are nice and clean , the washer is nice and quiet.... love the quick wash.... Overall an excellent purchase for a amazing price.... thank you....

(This review was collected as part of a promotion.) We are really happy with this front load washer. I really enjoy using the self clean feature, it makes a big difference on how clean the washing machine smells. There’s enough room in the washer to wash larger items. Easy to use and works great.

[This review was collected as part of a promotion.] Bought to replace an older similar model after the drum bearings wore out on the older model. Newer model has nicer features, larger door opening and slightly larger drum. Overall much nicer unit and similar enough in design to blend in with our original dryer that is still operational.

Purchased the washer/dryer set today to replace a Kenmore set. After setting up began the calibration as per the manual and the washer only buzzed, and lasted for about 5 min then shut off. Tried to run a cycle with no laundry, same thing. The door was even able to be opened as this was happening. I am familiar with the sequence of events when a cycle starts as the Kenmore is identical to the Samsung and there is no door lock after any cycle is selected. It just goes bzzzzzzzzzz...... So needless to say this is an absolutely horrible experience and not one that I predict is able to be resolved promptly after dropping 2.5k on the set. I'll be in touch with Best Buy tomorrow to begin this process.

Bought this just more than a year ago. Immediately after purchasing the product, it started leaking from the detergent tray, fixed under warranty. Now just passed the warranty, heavy water leak from door seal. Cleaned it, checked no dirt or debris etc. astonished to see many people having this problem. My bad I didn’t check the reviews before buying this product. Obviously the product will not be attended as it not under warranty anymore. Today I bought a dishwasher and absolutely even refused to look at Samsung product! Never ever a Samsung product again in my house.

[This review was collected as part of a promotion.] Washer is nice but I am concerned about how long it will last. The drum sure seems to run out of balance during rinse cycles and I have not figured out what holds the drum in place yet. Since it is only 2 months old it seems to work fine but not like my last one that was 17 years old when it started giving out.

[This review was collected as part of a promotion.] I purchased this unit March 3 2021, used the HE clothing detergent and the computer part the memory board stopped working in Dec. 2021. Very surprised when I was tolled they couldn't get parts for it.

[This review was collected as part of a promotion.] So excited about the delivery of this washer and dryer. The technological advancement of this pair did not disappoint. The LED display and springy chime when powered are are sure to excite even the most grimmest of laundry doers. I was impressed with the 9 preset options available to me. Specifically impressed by the ability to alter preference of rinse, temperature, and soil level (with kids this is essential). The washing machine is quiet and does not shake like previous machines I have owned. I went into another room and could not hear the wash in spin cycle. Impressive. The dryer is equipped with technology that actually senses when your clothes are dry. No more over-estimating or under-estimating dry time. Great duo.

[This review was collected as part of a promotion.] Customization of each laundry load is easy and so valuable. We can control the number of spin cycles based on what we are washing which is perfect for increasing when washing towels and socks. The look is modern and simplistic. Super easy to install, setup and use!

[This review was collected as part of a promotion.] I love our new Samsung washing machine! I didn't realize the old (different brand) machine was performing so poorly until I ran my first load of clothes through the new one. They came out so much cleaner than before and the spin cycle was very effective, the clothes dried quickly.