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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars1,494 ratings1,473 reviews
  1. 5 stars78% (1,163)
  2. 4 stars14% (207)
  3. 3 stars3% (38)
  4. 2 stars1% (19)
  5. 1 star4% (67)

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Showing 831-840 of 1,473 reviews
Mar 3, 2025
JimJ
5 out of 5 stars review

Great features, excellent qualirty.

[This review was collected as part of a promotion.] We purchased this with matching dryer, The features and matched performance of the two units are excellent. We purchased the option to stack the units and use a single key set for both washer and dryer. This works very well and is not a issue for a family member who is not tall.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Jul 31, 2023
Korra
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] I bought this item about a month ago and so far so good. Looks great, pretty quiet. I just wish that the last settings used would be saved every time rather than it resetting at the start of every load.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Aug 7, 2023
Mrs G
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I love this washer and dryer combo! We moved into a house that didn’t have them there which gave me the opportunity to finally get a front loading washer. It is so much easier getting clothes out without having to practically stand on your head! They also make the laundry area look great. Clothes come out very clean.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Feb 5, 2024
KM the GM
5 out of 5 stars review

Easy to Use, Efficient & Money Saving!

[This review was collected as part of a promotion.] I simply love this unit! I had Maytag for over a decade. I have already noticed a difference in my water bill. Saving water means saving money! All the amazing features make doing laundry a dream and efficient.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Feb 19, 2025
Mentat
1 out of 5 stars review

Don't make them like they used to......

Bought it just under three years ago, it often left clothes not clean and smelling badly....having to rewash. Now, it is leaking all over the floor and will cost more to fix than it is worth to bring someone in to fix. Should have lasted 10 years for the price. Will never buy a Samsung again..

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from SEA Care

Hello there, We understand how you feel about your washer. All we want is to get you assisted. The link below contains instructions on how to keep your clothes clean after using the washing machine. Please refer to the embedded words for more information. Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ We also shared a link below with steps for determining the smell coming from your clothes. Please select the bullet corresponding to your experience and check the embedded words. Samsung washing machine or laundry smells bad https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Check out the link below for instructions on what to do with your leaking washer. To access the complete steps and video tutorial at the end, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148445010) to help our team pull up your information when you message us. Thank you. -Kimberly

Apr 18, 2023
Benchwarmer
4 out of 5 stars review

Large capacity, but don't forget an item!

[This review was collected as part of a promotion.] This washer has a really large capacity. I didn't realize the difference between my old washer and this new one until I started to do my laundry. I can fit more in, and it seems to wash really well and really quietly. Don't forget to put in an item, though! Once you start it, you can't open the door until the complete cycle has finished.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Mar 11, 2023
Lajcbs
5 out of 5 stars review

Almost does the dryers job

[This review was collected as part of a promotion.] Very happy with this one. My mom had the same model for a couple years when our old washer started having trouble. She recommended this model as she loves hers. This one is so quiet and gets almost all the water out of the clothes which really makes easier work for my dryer. Very

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
Apr 12, 2023
Jesskewl
1 out of 5 stars review

Simply stated the Worst

Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Hi there, We aim to have this resolved. Before choosing your new laundry set, there’s much to consider before the installation, such as your hook-up location, outlet voltage, and whether you need gas or electric. You may refer to these links and videos: Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4 Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145681125, to help our team pull up your information. Have a great day. Melardo

Sep 29, 2020
Anonymous
5 out of 5 stars review

Wonderful washer

[This review was collected as part of a promotion.] I absolutely love this washer. I was so happy to get this. At first it came without a hose but they delivered it a week later. I love the sanitize feature to clean the washer. My previous washer was okay but this washer blows it out of the park. They are so many more feature. The bright led display is bright so i can chose my cycle. It has many different temperatures. Which us really nice. It also has different wash load options. You can also choose how many spins it does in a cycle. It washes my clothes with such ease and they look amazing coming out. It has a drawer that opens for detergent, bleach and softener. I usually use tide pods but i use the drawer for my fabric softener. I have had absolutely no problems with this washer. It has exceeds all my expectations. Overall i would recommend this washer to anyone looking to buy a new washer.

Review from The Insiders
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Jul 23, 2024
Kmint800
1 out of 5 stars review

A nightmare

[This review was collected as part of a promotion.] Horrible, try to return it but it had already been 15 days.The washing machine vibrates a lot and "walks". I bought the 5-year warranty and from what I see it's not enough to get a washing machine exchange.

Review from Samsung US
Helpful?70VBPJFKI1AE14187719083
reply from Samsung Care

Greetings, We can imagine how it feels to deal with a washer that keeps vibrating and moving. We'd love to help you. I have shared a link below for the steps if the Samsung washing machine is shaking. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147375771, which will help our team pull up your information. ^Rainly