Good Morning, we would like to apologize for your recent negative experience. If you have a moment, please give us a call at 888-301-0332 so we may find out more about the case that you purchased.

Good Morning Cece, we would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to understand the specifics of your dissatisfaction and see if there is anything that we can do to help.

Good Morning! Thank you for giving our diapers a try! We are sorry to hear that you were not satisfied with your experience. Please rest assured that we only use the best ingredients. Our diapers are free from harsh chemicals and proven to be gentle on even the most sensitive skin. We would love to learn more about what happened to determine how we can help. When you get a chance, please call us at 1-888-301-0332 We are happy to help!

Good Morning David. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help and retrieve samples for review.

Good Morning Britt! Thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. We're so sorry to hear that your experience was negative as this is not a typical occurrence of our product. Please reach out at 888-301-0332 so we may obtain more product information- we look forward to hearing from you!

Good Morning, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Good Afternoon! Our apologies for this experience while using our wipes. Our wipes did go through a formulary change to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Our wipes have been thoroughly assessed for safety and potential health hazards by an independent board-certified toxicologist. I will certainly pass along all your comments to our team but we encourage you to call our customer service line at 1 (888) 301-0332 so we may obtain more product information and any available wipe samples. Thank you

Good Morning. It is unfortunate that the wipes didn’t meet your expectations and we are sorry that you had this experience. There is available the new Refreshing Clean Scent Members Mark Baby Wipes. Please feel free to call us at 888-301-0332 as we’d like to get more product details and help.