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Customer reviews for Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes for
Member's Mark Premium Baby Wipes, Fragrance Free, 12 pk., 1152 Wipes
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4.7 out of 5 stars
stars
8,284 ratings2,156 reviews
  1. 5 stars88% (7,279)
  2. 4 stars6% (521)
  3. 3 stars2% (142)
  4. 2 stars1% (84)
  5. 1 star3% (258)

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Showing 571-580 of 2,156 reviews
Feb 1, 2023
Steph
1 out of 5 stars review

Chemical Burn for those with Sensitive Skin

Old formula worked well for our family for almost 2 years with no issues, but the new one caused chemical burns on my children. If your child has sensitive skin, I recommend avoiding these due to the new and “improved” formula.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Stephanie. We would like to apologize for your child's recent experience while using our baby wipes. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.

Feb 18, 2023
Mia M
1 out of 5 stars review

SOMETHING CHANGED

This worked grate but the last box we got (Dec 2022) they smell strong when they are supposed to chemical free and made my baby bleed and raw. What a shame bc I loved these Do not use

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

We are sorry for this experience with the wipes, Mia. Please know member satisfaction is extremely important to us. If you’re willing, please contact Member Support at (888) 301-0332. We’d like to learn more about this experience.

Jan 2, 2023
boymom
4 out of 5 stars review

not as good as they once were….

I have been buying these wipes for 20 years and didn’t have a complaint until now, you’ve redesigned them recently and they are super thin. Was a little disappointed but will decide to order more or not once the whole box is gone….

Helpful?3PA64YB8ORNP14182074190
Oct 15, 2022
Sad Mom
1 out of 5 stars review

New Formula, Bad Rash

I used to love these wipes! But since they changed the formula, they give my baby such an awful rash! It’s too bad because these were so perfect before!

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Afternoon, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Jan 27, 2023
Josie
1 out of 5 stars review

Do not recommend

These wipes are under investigation for bleach contamination. My child has suffered a severe diaper rash and now has blisters since we started using the wipes only 2 weeks ago. I'm disappointed there is no warning sign for consumers.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Hi Josie our sincere apologies for your child’s experience while using our members Mark wipes. Please know that all Member’s Mark Baby wipes undergo a rigorous safety and quality evaluation, including toxicology evaluation and odor sensory evaluation to ensure the safety of our end users. Also, there is no bleach or cleaning agent in our wipes and it is not used in the cleaning or processing of any product contact point equipment. The formulation was updated to reduce the amount of ingredients and to introduce gentler common ingredients. The formulation is now free of phenoxyethanol – and continues to be free of fragrance, parabens, and alcohols. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 so that we may obtain more product information and samples for review.

Dec 12, 2022
Ness
1 out of 5 stars review

miss the old wipes

The new and improved formula is not the best. It seems like never just one wipe comes out, they have a smell to them I can’t put my finger on but does not seem fragrance free, and they have a texture that I am not a big fan of.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning Ness and thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information. We look forward to hearing from you!

Mar 11, 2023
wunkie
3 out of 5 stars review

Left a rash

These wipes left a horrible rash, almost like a burn, on my granddaughter. I had bought them before, no problem. Waste of money, using them as household wipes.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

We are sorry to hear of your experience with the baby wipes, Member Name. Please know that all Member’s Mark items come with a 100% satisfaction guarantee. If you would, please contact our Member Support team at (888) 301-0332 so we can learn more about your experience.

Feb 18, 2023
Taylor
1 out of 5 stars review

New formula leaves baby boy bright red

I’ve used these with both my kids since they were newborns, but since they changed the formula they leave my baby boy bright red. I’m so disappointed and feel awful that this happened to him.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

We understand that you have concerns and are sorry for your experience with the baby wipes, Taylor. Please know that all Member’s Mark items come with a 100% satisfaction guarantee. We value your feedback and would like to learn more. If you would, please contact Member Support at (888) 301-0332 and share a few more details with our team.

Feb 5, 2023
Jkaiser
1 out of 5 stars review

Burns!

We recently decided to try these. Istant chemical burn type rash on a baby who I would not consider to have sensitive skin. We will not be buying these wipes again. Severely disappointed considering they are supposed to be for 'sensitive' skin.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning! We would like to apologize for your child's recent experience while using our baby wipes. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.

Feb 1, 2024
Hawaii 5 0
3 out of 5 stars review

New Batch Sheds Lint

New batch of wipes ordered 1/13/24 have changed. When using, there's a lot of lint shedding off, leaving you with lint on your hands, on your clothes, it gets everywhere. I'm hoping it's not the new norm, I would need to purchase something else.

Helpful?3PA64YB8ORNP14182074190
reply from Consumer Relations

Good Morning, we would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to understand the specifics of your dissatisfaction and see if there is anything that we can do to help.