Good Morning Tori, We are sad to hear about your most recent experience. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Good Morning.. Thank you for taking the time to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing consumers with a high quality product is very important to us and we take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. Our Member’s Mark baby wipes have recently undergone a formula change, in an effort to include more natural ingredients. However, the thickness of the wipe has not changed so, if you still have any remaining wipes, we would like to obtain some for review. Please reach out at 888-301-0332 - we look forward to hearing from you!

Good Morning, first, we would like to apologize for your recent experience as what you have described is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection.