Good Morning Jason! We would like to apologize for your child's recent experience while using our baby wipes. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and obtain important lot code information for review.

Thank you Valerie for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 301-0332 to better assist

Good Afternoon Kate and thank you for your feedback. Please know that all Member’s Mark Baby wipes undergo a rigorous safety and quality evaluation, including toxicology evaluation and odor sensory evaluation to ensure the safety of our end users. There is no bleach in our Baby Wipes. Based on the design differences between the prior formulation and the new formulation, the odor profile may be perceived differently to some users. This is by design and not an indication of contamination of the product. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve any samples for review.

Good Morning. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Hi Wilson. We would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied with our baby wipes. If you would be willing to call us at 888-301-0332, we would love to understand the specifics of your dissatisfaction and see if there is anything that we can do to help.

Thank you for your comments. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

We are sorry to learn about your experience with the wipes, Erica, and would like a chance to speak with you about what happened. Please contact Member Support at (888) 301-0332 and provide us with additional details.

Good Afternoon, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Good Morning Bethany. Our apologies for this occurrence since this is absolutely not the experience we'd expect from our Member's Mark wipes which are extensively evaluated to be gentle on sensitive skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

We are sorry for your experience with our baby wipes, Kayla. We value all member feedback and want to ensure you that we are taking your concerns seriously. Please contact Member Support at (888) 301-0332 to provide us with some more details about the experience you had.