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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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Aug 2, 2025
BluBird
3 out of 5 stars review

Quality Reduced/Disappointed!

I began buying MM tissue during Covid. Quality has not been as good, lately, which follows with a price increase. This isn't an isolated occurence in our current world. I agree with reviews that a stray non-MM roll, "sneaks" into packaging. It shreds, easily and/or won't have perforations for easy tearing, straight. I have DEFINITELY felt the the quality, decrease with all MM rolls. Perhaps reviewers that still consider this "as soft as Charmin", have numb bums, by now. I do still buy MM, but I'm buying & monitoring the quality or lack, there-of. I do still buy this, along along with buying Charmin Soft, as well. There is Absolutely, No Comparrison! NONE! As to which brand is, Softer! Buying BOTH brands gives me the option of Softness, I prefer. Plus, the MM is handily available, as well for the "backside business", so I am able to not have to buy Charmin, as often. Customers finding MM "soft" or their "go to" brand helps ensure me, that Charmin is more available, to me! Thanks, loyal MM TP users!!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Aug 17, 2025
Michael
1 out of 5 stars review

The last two cases I bought were terrible. They were full of loose fibers, like when the paper was mixing it clumped then was pressed. Lots of paper "dust all over the place as the rolls are being used when the clumps of fiber fall all over. Will need to try a different brand for a while.

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reply from Consumer Relations

Good Morning Michael, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Jul 15, 2025
anonymous
1 out of 5 stars review

Dusty!

Dusty and crumbly mess. This paper sheds so much I feel the need to shower after each use! There’s no way to get clean without leaving half the roll stuck behind. The remnants also leave you itchy and uncomfortable. Definitely will not be buying again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 19, 2026
GEORGE
1 out of 5 stars review

Defective product design

I don't understand why Member's Mark would change the design of their product. The other septic safe sheets were thinner but didn't get the toliet clogged. Third time I used the ultra premium it clogged my toilet. After a $350.00 plumbing repair bill, I will never purchase this product again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Jul 19, 2024
Maggie
5 out of 5 stars review

Verified Purchase

Best toilet tissue!

Best toilet tissue around!! String and doesn’t leave pieces behind

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Mar 22, 2021
Busyh
5 out of 5 stars review

Verified Purchase

Great value

This is a great buy! Never been disappointed. Always well packaged and arrives quickly

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Sep 10, 2023
Dave
5 out of 5 stars review

Verified Purchase

I buy these for distribution to the needy.

Great product at a great price.

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Mar 1, 2023
Lee333
5 out of 5 stars review

Verified Purchase

Member's Mark Ultra Premium Soft & Strong Toilet P

great product for best price

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Mar 16, 2024
Pat
5 out of 5 stars review

Verified Purchase

This is a Win Win

Every bit as good as name brand but at a significant savings!!

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Feb 9, 2021
Island Girl
5 out of 5 stars review

Verified Purchase

The best!

Great value for your money.

Helpful?3RX7W4Y9K1ZQ14179359401