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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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Nov 6, 2024
Weekly Consumer
3 out of 5 stars review

Changing in durability & quality

Not sure what has changed but the softness, quality, strength and durability of this product seems to have changed. What happened to this premium product?

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 12, 2025
bp93u47
2 out of 5 stars review

What happened?

Why does this suddenly feel like cheap thin toilet paper? Just opened a new package and this is nothing like before. Hoping it's just a bad batch or something

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 22, 2018
Breezewood
1 out of 5 stars review

Waste of money

Bought bundle ( 4 pks ) thinking it was a great buy. Wrong! Not worth the savings. Quality and size isn’t like it used to be. Where did the large 275 sheets per roll go? Please bring back larger rolls and gladly pay the extra!!

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 17, 2024
DH
5 out of 5 stars review

Good quality product.

I have been buying Members Mark toilet tissue as long as you have carried it. It is very economical. The only issue I have found is that you don't always have it in stock.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 8, 2019
Okay For The Price
2 out of 5 stars review

What happened??

This used to be great but suddenly it leaves so much lint! Gross!! Something has recently changed because it didn't use to leave such excessive amounts of lint.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Aug 20, 2017
Sharon
1 out of 5 stars review

Lots of lint and tears

Way too much lint...and it breaks during use. I will definitely be asking for a refund and tossing out almost a full package. Back to a name brand I guess.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1196029A when calling.<br />Thank you,<br />Consumer Relations

Jan 31, 2023
Tj
2 out of 5 stars review

Why did you ruin it??

This has been our go to paper for years. Now you guys have gone and changed it. Its rough, a completely different texture and thickness. Nowhere near the same. Hate it. Why you gotta mess up the best thing? No longer will be buying.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Tj. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 15, 2023
Crys
2 out of 5 stars review

Good price, but leaves stuff behind

The price you can't beat, but with it breaks apart too easily. Kids always complain about stuff being left behind. Wish they would make it stronger to allow less mess.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Crys, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Feb 6, 2023
Nellynel
3 out of 5 stars review

Verified Purchase

Great quality but expensiver than ever!

I love this toilet paper. It’s soft and great quality. Unfortunately Sam’s Club cheated us and made the package smaller and up the price. So you’re paying more for less! Very upsetting how much they are raising prices on everything

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Thank you for your feedback Nellynel. We will certainly pass this along. If you have any other comments or suggestions we encourage you to call us at 888-301-0332. Thank you.

Aug 22, 2024
Corpld
1 out of 5 stars review

Verified Purchase

2 ply horrible

No . This is the 2nd tome purchasing. I already had another already being used. I have not started this package. I will return. The 2 ply comes apart. Not strong at all. Terrible.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!