Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for

Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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4.8 out of 5 stars

stars187.3K ratings34.2K reviews

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Sep 27, 2022

Kathy

1 out of 5 stars review

Roll size

A happy customer until September 2022 when roll width has been reduced by 20%..and the price increased. I will be comparing other brands to discover best value for my dollar.

Helpful?

reply from Supplier Response

Good Morning Kathy! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Mar 9, 2023

Stephanie

1 out of 5 stars review

Quality literally went down the toilet

Quality has seriously gone down the toilet and it shows. I will not be buying this toilet paper anymore. I would rather had a price hike and kept the quality. Will be returning all my leftover rolls, complete garbage 🗑

Helpful?

reply from Consumer Relations

Good Afternoon Stephanie! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Dec 7, 2019

Went downhill

1 out of 5 stars review

Terrible toilet paper

We used to buy this exclusively. But something changed in the past year. It leaves lint all over you. We switched to name brand. This stuff is horrible.

Helpful?

reply from Consumer Relations

Good Afternoon , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

May 9, 2025

Nero82

1 out of 5 stars review

Smaller Rolls

I used to love this toilet paper but shrink-flation has hit. The rolls are smaller the ply on the rolls are super thin now and the price has gone up. On the hunt for better quality after years purchasing just these rolls.

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Oct 28, 2023

Samsclub Shopper

1 out of 5 stars review

They changed something leaves so much lint behind

I loved this toilet paper. They definitely changed something, leaves so much lint behind we are all crotch goblins now just scratching from the lint left behind. Never had such a problem till recently 😕

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Mar 21, 2023

Shoshie

2 out of 5 stars review

Sheds all over floor

I never thought I would do a review on toilet paper, but here it goes lol. It’s soft and does the job buy the fibers from the toilet paper get all over my floor.

Helpful?

reply from Consumer Relations

Good Morning Shoshie, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Apr 25, 2020

Kaykay11187

5 out of 5 stars review

Best toilet paper

This is the best toilet paper ever made. It’s so affordable and feels so much better and softer than the expensive brands. I honestly don’t know why you’d buy Charmin - this stuff is better!

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Jul 27, 2015

Cleanest

5 out of 5 stars review

Member's Mark Bath Tissue Ultra Premium

VERY high quality. Good product. Only complaint is that the roll runs out really quickly, so you have to replace the roll often. I would like to see more tissue on each roll.

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Oct 6, 2015

rrleo

1 out of 5 stars review

quality changed

It used to be soft and thick with better price than Charmin. But since last month, the quality dropped, it is now thin and rough. My business uses a lot of bath paper, now I need to shop somewhere else.

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Nov 1, 2019

Nicole

1 out of 5 stars review

Quality is not what it used to be

I've purchased this toilet paper for years, but had to switch to another brand. They went from mega rolls to large rolls but stayed at the same price. They also leave Lint all over the place.

Helpful?

reply from Consumer Relations

Good Morning Nicole, thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.