Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for

Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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4.8 out of 5 stars

stars187.3K ratings34.2K reviews

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Mar 8, 2023

1 out of 5 stars review

Like fiberglass

This toilet paper has caused so many issues. We use it in our office at work. The three ladies in the office have reported that this toilet paper has become what feels like fiberglass on our lady parts. This is not okay!!

Helpful?

reply from Consumer Relations

Good Afternoon EM and thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our Bath Tissue, we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you

Nov 27, 2017

Brittany

2 out of 5 stars review

They have changed

I used to love this toilet paper. I specifically started shopping at Sam's because I preferred this toilet paper over others. The recent pack I bought I noticed the tissue is thinner and not nearly as soft. Why change? Probably will not buy again.

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Mar 18, 2019

JIM

5 out of 5 stars review

Verified Purchase

Best for the Price

Love the conveniece of shipping as I live in a Rural Community with only 1 grocery store, and Dollar General & Family Dollar. Better price, better quality.

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Nov 29, 2025

Laurey

2 out of 5 stars review

From thick to thin

This toilet paper used to be the best. I have used it for many years, but something has changed. Sadly, it is a lot thinner and cheaper. It rips very easily, causing you to use more. It’s not a great deal anymore!

Helpful?

reply from Consumer Relations

Good Morning Laurey, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 22, 2020

Rick27

5 out of 5 stars review

Verified Purchase

Comparable to name brand

Very pleased with the quality of Members Mark. Would compare the softness & quality to the name brand I have been using for years. Will purchase again.

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Nov 16, 2020

Kathie47

2 out of 5 stars review

Big Disappointment - What Happened?

I have been purchasing Member’s Mark Ultra Premium Soft and Strong Bath Tissue for many years. The new package of tissue I purchased recently is noticeably thinner and not nearly as soft. Once a great product. Will not be purchasing again.

Helpful?

reply from Supplier Response

Good Morning Kathie and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the Bath Tissue, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Nov 21, 2025

TIFFANY

5 out of 5 stars review

Great TP

The best TP! Way better than the other box stores! Great price and quality is on point! I’ve purchased this TP for 10 years and have no plan on changing.

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Nov 3, 2024

Nic

1 out of 5 stars review

The quality has change ,its thin and hard

This toilet paper is not the same its very thin and hard. Its use to be thick and soft but I've notice on my last couple of purchases it has change. The price has increased. I thought Samsclub valued their customers this is very disappointing.

Helpful?

reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the Bath Tissue, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Jul 21, 2019

Crissy

1 out of 5 stars review

Horrible

This is the worst tissue ever. It leaves behind so much lent that remains and creates odor. If your wear black the lent stays on your clothes. I would rather pay extra for Charmin or quilted northern

Helpful?

reply from Consumer Relations

Good Morning Crissy , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Aug 3, 2023

Is it cotton fluff

1 out of 5 stars review

Being a Handi Wipe.

The worst toilet I have ever used. It used to be good----WHAT HAPPENED? --- I will never buy again. The on the puncture test, which measures how likely your finger is to go through the toilet paper has to be in the negative numbers.

Helpful?

reply from Consumer Relations

Thank you for your feedback. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.