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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
191.8K ratings34.8K reviews
  1. 5 stars90% (172.7K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,847)
  4. 2 stars1% (1,024)
  5. 1 star1% (2,079)

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Showing 5,481-5,490 of 34,873 reviews
Sep 22, 2024
Reviewer name: Michael T
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Better than nothing. I do not recommend.

Smaller than competitor standard rolls. While the intent is to save money, you are receiving an inferior product as compared to a brand such as Charmin and ultimately spend more purchasing this item in the long run. Definitely a one-time purchase. I will pay more for a better product next time.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. Michael, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jun 15, 2020
Reviewer name: jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

free delivery for plus members

great service

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 14, 2020
Reviewer name: Maw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best TP!

Our favorite tp!

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 5, 2022
Reviewer name: Malamute Mom
3 out of 5 stars
3 out of 5 stars review

Maybe I got a bad batch

I don't like toilet paper that seems to fall apart when you use it, leaving pieces 'behind.' Makes me feel like I need to go shower to remove the remnants. With all the other glowing reviews, maybe I just got a bad batch. Either way, I don't intend to purchase again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Oct 28, 2021
Reviewer name: Sue Philps
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best T. T. PAPER

Quality paper

Helpful?3RX7W4Y9K1ZQ14179359401
May 27, 2025
Reviewer name: Wendy
1 out of 5 stars
1 out of 5 stars review

I will never buy this toilet paper again

Worst ever. It disintegrates under my fingers, leaving... my fingers. I'm a female and I despise it when TP isn't strong enough for even normal use. I take three sheets, triple fold it, making it 6 play and still, when I wipe, it falls apart. I grabbed a single sheet to wipe a little tooth paste off my mouth and it couldn't even handle that. It shredded.It seldom even tears on perforations, because the tp isn't strong enough to even hold together and tear at what should be the weaker section, where its meant to tear apart. Instead, it rips somewhere else in the sheet. I will return to buying a prior off-brand I used before, which is better and cheaper.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Wendy, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Aug 10, 2021
Reviewer name: MB
1 out of 5 stars
1 out of 5 stars review

Horrible! Buyer beware if u have septic.

This stuff feels great but as soon as liquid touched it that's all she wrote. Easily tears at the thought of getting wet but doesn't dissolve in the septic. Clogged ours up right nice like so had to get it pumped to clear what had backed up in the house.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Hello, We are sorry to hear about your experience as you should be getting only the very best quality when using Member’s Mark Bath Tissue. Your experience with the product not disintegrating properly in your septic system is not to be expected. Our ultra-premium bath tissue is thicker than most, which allows you to use less and is tested and meets all industry flushability guidelines recommended to ensure the product is septic safe. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain additional product information. Thank you.

Aug 19, 2016
Reviewer name: Kathy
1 out of 5 stars
1 out of 5 stars review

Aweful

We use to love this TP. We brought it for years and loved it. It is not the same :( When using it to clean yourself it rips and leaves clumps all over you. Wish they would go back to how it use to be made. We will suffer through the rolls we just purchased but we won't buy it again unless it goes back to how it was made originally. Don't waist your money. If I could rate it less than 1 star I would.

Helpful?3RX7W4Y9K1ZQ14179359401
Aug 27, 2024
Reviewer name: weinerdog
2 out of 5 stars
2 out of 5 stars review

delivery no more?

WHY can i no longer have toilet paper delivered? i live 20 some miles away and only get to a sams club a few times a year for other items you do not deliver. i want to KNOW why and dont tell me it costs you TOO much because that is bull, sams makes enough every year. make some people happy and continue delivery.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Feb 11, 2022
Reviewer name: Red
1 out of 5 stars
1 out of 5 stars review

SOMETHING HAS CHANGED

I see quite a few other customers have noticed the same thing I have. This is no longer the same great paper it used to be. The last three packages I have purchased have had problems. The paper separates and you have 2 thin pieces, especially at the beginning of the roll. It looks like it no longer bonds together, feels less soft and appears to be not as wide as it once was. I may have to changed brands if this continues.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Red. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.