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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
191.8K ratings34.8K reviews
  1. 5 stars90% (172.7K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,847)
  4. 2 stars1% (1,024)
  5. 1 star1% (2,079)

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Showing 5,471-5,480 of 34,870 reviews
Sep 13, 2018
Reviewer name: trishpete25
1 out of 5 stars
1 out of 5 stars review

Terrible Product

This toilet paper has changed. It is not the same as it used to be. It is not soft and it falls apart leaving little toilet paper dingle berries on your privates. I hate this stuff. At first I thought maybe I just got a bad batch, but it has been the same the last few times I've used it. Terrible T.P. don't waste your money.

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 20, 2024
Reviewer name: Flowers
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Recently, feels more like paper than tissue.

Not as soft

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning , We share your disappointment and we would like to try to assist as this is certainly not something we like to hear.. If you have a moment to call us, please keep the product handy so we can obtain important information and reach out to us to discuss this more at 888-301-0332. We look forward to hearing from you!

Jan 17, 2023
Reviewer name: Quality has changed
3 out of 5 stars
3 out of 5 stars review

Quality has changed

I used to love this product, switching from cottonelle years ago - but recently, I've noticed we need to use more to be effective, also, that starting a new roll is incredibly difficult. What happened? The cost has gone up $5 in the last 2 yrs - you'd think you wouldn't need to cheapen the product also. Disappointed.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Afternoon. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

May 4, 2022
Reviewer name: conscientious shopper
1 out of 5 stars
1 out of 5 stars review

New Review. May, 2022

I have been buying this tissue brand for many years and I am sad to say, the quality has gotten far worse as of this year. It falls apart so you have to use much more with each use and it is so unhygienic especially for women because it leaves much lint behind. I will try something differently next shopping trip for the first time in many years.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Oct 24, 2017
Reviewer name: GenKay
1 out of 5 stars
1 out of 5 stars review

Pat, don't rub!

If you pat gently, this TP is ok. But if you rub it against yourself, you will likely be forming little capsules containing whatever you wanted to rub off. These capsules then stick to any place of your person that has a bump, a hair, or a fold. It's gross and leaves me feeling like I want a shower.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 21, 2025
Reviewer name: tkwood
1 out of 5 stars
1 out of 5 stars review

They always ruin a good thing

This TP used to be the best, soft and strong. As always they have ruined a good thing and sacraficed quality instead of just raising the price. This TP is now rough as sandpaper. You can hear the difference as it actually rustles when you pull it off the roll.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

May 19, 2025
Reviewer name: HLN1220
3 out of 5 stars
3 out of 5 stars review

Quality Change??

Used to tell everyone about thid TP. The grossness of the price increase goes without saying. However, I'm not sure if we got a bad pack recently, or if they've changed to a lower quality, but this pack is rough and awful. Not sure it's worth risking the $25 on another pack.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 13, 2020
Reviewer name: Barb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good price, when available

Does the job

Helpful?3RX7W4Y9K1ZQ14179359401
Mar 30, 2020
Reviewer name: V2016
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thick and soft.

Thick and soft.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 7, 2019
Reviewer name: Joan
2 out of 5 stars
2 out of 5 stars review

Quality stinks now

As others have said, this kind of disintegrates. It leaves a debris field in an area you don't want one. This is highly irritating by end of day, and it's so much worse if you scratch the itch. I see this is common complaint as of late. Not worth it. I changed brands.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon Joan. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!