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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
191.8K ratings34.8K reviews
  1. 5 stars90% (172.7K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,847)
  4. 2 stars1% (1,024)
  5. 1 star1% (2,079)

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Showing 5,421-5,430 of 34,870 reviews
May 4, 2022
Reviewer name: conscientious shopper
1 out of 5 stars
1 out of 5 stars review

New Review. May, 2022

I have been buying this tissue brand for many years and I am sad to say, the quality has gotten far worse as of this year. It falls apart so you have to use much more with each use and it is so unhygienic especially for women because it leaves much lint behind. I will try something differently next shopping trip for the first time in many years.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Jan 17, 2023
Reviewer name: Quality has changed
3 out of 5 stars
3 out of 5 stars review

Quality has changed

I used to love this product, switching from cottonelle years ago - but recently, I've noticed we need to use more to be effective, also, that starting a new roll is incredibly difficult. What happened? The cost has gone up $5 in the last 2 yrs - you'd think you wouldn't need to cheapen the product also. Disappointed.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Afternoon. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jun 21, 2025
Reviewer name: tkwood
1 out of 5 stars
1 out of 5 stars review

They always ruin a good thing

This TP used to be the best, soft and strong. As always they have ruined a good thing and sacraficed quality instead of just raising the price. This TP is now rough as sandpaper. You can hear the difference as it actually rustles when you pull it off the roll.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Dec 31, 2023
Reviewer name: Unhappymomma
1 out of 5 stars
1 out of 5 stars review

Septic tank owners beware

One star only because this is awful for septic tanks!!!just had my tank pumped and this is the only toilet paper used since buying the house new! It doesn’t break down! It is indeed soft and great but if you have a septic tank DONT USE THIS TP! It cost us $400 more on the pump cause this doesn’t break down. If you are on a sewer then by all means this is a soft alternative to charmin. But again not safe for septic systems!!!!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory . Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 1, 2021
Reviewer name: Anna
3 out of 5 stars
3 out of 5 stars review

Horrible!

I don't know if they recently changed the way this TP is cut or what, but the last package we got is horrid. The ends of every roll are frayed and have fuzzy balls coming off and making a mess and leaving behind TP everywhere you use it. (Sorry for TMI, but it's true). I have preferred this type in the past, but not anymore. We will be switching brands.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good morning , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Sep 19, 2022
Reviewer name: Rueben
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good paper

Soft but tough

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 25, 2020
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Best toilet paper ever!

The first time I bought this paper was when the pandemic had taken all the tp off the shelves. I always bought Great Northern Ultra Plush before. But could not find it. So I bought this and thought, this "cheap" stuff will be better than none at all. I was so pleasantly surprised at the quality. Now I buy it because I prefer it. It is amazing! And the price is great!

Helpful?3RX7W4Y9K1ZQ14179359401
Oct 24, 2017
Reviewer name: GenKay
1 out of 5 stars
1 out of 5 stars review

Pat, don't rub!

If you pat gently, this TP is ok. But if you rub it against yourself, you will likely be forming little capsules containing whatever you wanted to rub off. These capsules then stick to any place of your person that has a bump, a hair, or a fold. It's gross and leaves me feeling like I want a shower.

Helpful?3RX7W4Y9K1ZQ14179359401
Nov 22, 2020
Reviewer name: Air Brake And Equipment
5 out of 5 stars
5 out of 5 stars review

RIGHT AGAIN!

I can't tell you any more than this is the BEST BATH TISSUE I have ever used. I told my husband, who likes the leading brand, who is now totally convinced members mark is better, but now he has use up his leading brand before he touches my Members Mark bath tissue. "RIGHT AGAIN.....the wife!

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 3, 2020
Reviewer name: Jorge
1 out of 5 stars
1 out of 5 stars review

Quality drastically downgraded

We loved this brand and were loyal customers for years. However the last package we bought 3 weeks ago is so different. Paper is so thin now and no longer soft but harsh. This is definitely the last time we purchased Sam's brand and will be looking for something else.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Afternoon Jorge. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.