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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
194.3K ratings35.2K reviews
  1. 5 stars90% (174.9K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,907)
  4. 2 stars1% (1,043)
  5. 1 star1% (2,119)

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Showing 5,041-5,050 of 35,236 reviews
May 7, 2025
Reviewer name: Morningcoffee
1 out of 5 stars
1 out of 5 stars review

What happened Sam's Club???

What happened Sam's Club??? This used to be a great value and product! For a decade I've bought it. In the last two months it has been so thin and rough in comparison to what it once was. Third world countries might be impressed with it, but were not any more! Really bummed out! ;)

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 15, 2022
Reviewer name: Sherry
2 out of 5 stars
2 out of 5 stars review

What happened?????

I have been buying Sams Club toilet paper for years and have always been happy with the quality, softness and price. My latest package does not live up to quality or softness. The paper is like something at a cheap store bathroom. The paper is rough and a definite change from what I've experienced over the last several years. Bring the old stuff back!!!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good morning Sherry! We are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

May 19, 2025
Reviewer name: HLN1220
3 out of 5 stars
3 out of 5 stars review

Quality Change??

Used to tell everyone about thid TP. The grossness of the price increase goes without saying. However, I'm not sure if we got a bad pack recently, or if they've changed to a lower quality, but this pack is rough and awful. Not sure it's worth risking the $25 on another pack.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 30, 2020
Reviewer name: V2016
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thick and soft.

Thick and soft.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 9, 2024
Reviewer name: SNH
2 out of 5 stars
2 out of 5 stars review

If you like lint you'll love this

I've been using this toilet paper for years and just lately I've been asking myself why when I know every single time I buy it that it's going to leave "lint" behind. It's worse than it's ever been lately so I guess I've finally had enough and am changing brands.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Jun 4, 2020
Reviewer name: IWantLysol
1 out of 5 stars
1 out of 5 stars review

Won’t buy it again!

I bought this toilet paper during the pandemic because this is all they had. While it is soft, as soon as moisture hits it your hand goes thru it. I only used it because I had paid for it! I will never allow myself to run out of toilet tissue again & this is my only option. I love Sams but I HATE THIS TISSUE!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Aug 6, 2019
Reviewer name: KT
1 out of 5 stars
1 out of 5 stars review

Try this and you won’t buy this TP:

Didn’t notice just how much lint until I grabbed a length of this TP to wipe my eye, then looked in a mirror, it looked like a snowstorm on my face. Go ahead try it, you’ll see. Imagine what’s left where you can’t see. This is NOT ok. Will not be buying again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Kt! We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 4, 2024
Reviewer name: Leslie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Toilet paper

Priced great works great

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 13, 2025
Reviewer name: Chris M Pop Pop
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It was 10% cheaper for 50% more rolls

We typically purchase our TP from another large membership club because there are no Sam's Clubs near my home in Idaho. When recently taking a road trip, we visited a Sam's and saw this TP and realized this was 10% cheaper for more 50% more (45 rolls vs. 30)! The quality was great. I'm glad we spotted a Sam's on our trip!

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 9, 2025
Reviewer name: Bryan
2 out of 5 stars
2 out of 5 stars review

Downgraded Quality recently

This product used to be a 5 star rating. So disappointed they have lowered the quality. It is much thinner and not as soft as before. Probably an effort to keep the price the same but produce an inferior product. Had used this product for years only to be greatly disappointed in the last batch i bought.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Byran, . We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!