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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
192K ratings34.9K reviews
  1. 5 stars90% (172.8K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,851)
  4. 2 stars1% (1,027)
  5. 1 star1% (2,079)

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Showing 4,991-5,000 of 34,901 reviews
Apr 10, 2021
Reviewer name: disappointed
2 out of 5 stars
2 out of 5 stars review

Bait & Switch

We’ve been buying this TP for years unfortunately after the great TP shortage of 2020 SC made the rolls smaller and it’s not as good of a deal anymore:-(

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Feb 14, 2022
Reviewer name: David
2 out of 5 stars
2 out of 5 stars review

quality has decreased significantly

This used to be the best toilet paper you could buy. It was very strong and soft very comparable to the more expensive brands. But recently they have changed the product and now it is extremely rough and feels cheap.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning David! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

May 21, 2024
Reviewer name: JonB
3 out of 5 stars
3 out of 5 stars review

Declining Quality???

We have used this produce exclusively for nearly three years. It has always been fantastic. But the most recent package is very different - not nearly as soft as it has always been. I'm really hoping this is a temporary change!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Feb 5, 2023
Reviewer name: carsam
5 out of 5 stars
5 out of 5 stars review

value and quality

I don’t usually buy non brand name items. I used the sand brand for years. I never wanted to try it until the shortage in toilet paper. This toilet paper is just as good as the leading brand name. Members mark brand is becoming a must buy for me.

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 31, 2022
Reviewer name: Sandy
1 out of 5 stars
1 out of 5 stars review

Changed the product

I have bought this toilet paper for years. I have always been pleased but my most recent package it much different. Much thinner, not absorbent at all. I will be changing my purchasing of this product. Very disappointing.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Sandy. Thank you for your feedback and our apologies for these issues. Since there have been no changes to the Bath Tissue, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 2, 2022
Reviewer name: Chi
3 out of 5 stars
3 out of 5 stars review

Hard Bath tissue.

The bath tissue used to be very soft. The one I purchased 5 days ago is hard and not as soft as it used to be. It almost felt like I was using paper towel. Very disappointed.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning Chi. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Feb 4, 2021
Reviewer name: VAASH
1 out of 5 stars
1 out of 5 stars review

Please bring back the old stuff!

I used to LOVE this product- it was the perfect hybrid between Charmin red and blue. Upon receiving my last order, this product changed! It is now super scratchy. Very disappointing, please bring back the other stuff it was great!

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 28, 2025
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality

Better than name brand

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 5, 2025
Reviewer name: Sher
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value!

Good quality tissue.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 29, 2025
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TP

Great value for price

Helpful?3RX7W4Y9K1ZQ14179359401