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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
192K ratings34.9K reviews
  1. 5 stars90% (172.8K)
  2. 4 stars7% (13.2K)
  3. 3 stars1% (2,851)
  4. 2 stars1% (1,027)
  5. 1 star1% (2,079)

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Showing 4,981-4,990 of 34,901 reviews
Jun 5, 2024
Reviewer name: NeedSofterTissue
1 out of 5 stars
1 out of 5 stars review

Sooo rough 😖!!

Yikes, this tissue is really rough!! I wish they wouldn't call it 'super premium' because it feels like heavy duty paper towels- the cheap kind. I had to throw the remaining 41 rolls away. What a waste.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good morning , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Dec 5, 2024
Reviewer name: Crappy Paper
3 out of 5 stars
3 out of 5 stars review

Quality

I noticed that the quality of the tissue has changed. It used to be a thicker, more durable product. Now, I'm having to use twice as much tissue and it's still too thin.

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 4, 2021
Reviewer name: VAASH
1 out of 5 stars
1 out of 5 stars review

Please bring back the old stuff!

I used to LOVE this product- it was the perfect hybrid between Charmin red and blue. Upon receiving my last order, this product changed! It is now super scratchy. Very disappointing, please bring back the other stuff it was great!

Helpful?3RX7W4Y9K1ZQ14179359401
Feb 14, 2022
Reviewer name: David
2 out of 5 stars
2 out of 5 stars review

quality has decreased significantly

This used to be the best toilet paper you could buy. It was very strong and soft very comparable to the more expensive brands. But recently they have changed the product and now it is extremely rough and feels cheap.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning David! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Sep 28, 2024
Reviewer name: Blackbeard93p
1 out of 5 stars
1 out of 5 stars review

Soft but leaves bits behind

I'm glad that this is biodegradable but it leaves little bits behind everywhere and causes discomfort, itching abs irritation Even wipes do not remove half of the bits.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

May 21, 2024
Reviewer name: JonB
3 out of 5 stars
3 out of 5 stars review

Declining Quality???

We have used this produce exclusively for nearly three years. It has always been fantastic. But the most recent package is very different - not nearly as soft as it has always been. I'm really hoping this is a temporary change!

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Apr 10, 2021
Reviewer name: disappointed
2 out of 5 stars
2 out of 5 stars review

Bait & Switch

We’ve been buying this TP for years unfortunately after the great TP shortage of 2020 SC made the rolls smaller and it’s not as good of a deal anymore:-(

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Dec 1, 2016
Reviewer name: Jake
1 out of 5 stars
1 out of 5 stars review

not worth the money

I bought this b/c the brand I normally buy has been permanently pulled. One roll lasted me less than one week. It's ridiculous! I will NOT be buying Member's mark bath tissue ever again!

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 21, 2025
Reviewer name: cabuyber
1 out of 5 stars
1 out of 5 stars review

Thin thin thin, run out quickly

Very thin. I normally use Charmin and decided to give these a try. It was very disappointing and I have to use twice as much as Charmin. Whoever wrote that this is as good as Charmin is misleading.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Feb 5, 2023
Reviewer name: carsam
5 out of 5 stars
5 out of 5 stars review

value and quality

I don’t usually buy non brand name items. I used the sand brand for years. I never wanted to try it until the shortage in toilet paper. This toilet paper is just as good as the leading brand name. Members mark brand is becoming a must buy for me.

Helpful?3RX7W4Y9K1ZQ14179359401