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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll
4.8 out of 5 stars
stars
193.9K ratings35.1K reviews
  1. 5 stars90% (174.5K)
  2. 4 stars7% (13.3K)
  3. 3 stars1% (2,898)
  4. 2 stars1% (1,041)
  5. 1 star1% (2,108)

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Showing 1,031-1,040 of 35,184 reviews
Nov 1, 2023
Reviewer name: RP21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best price per ft. and still 4 X 4.27 sheets.

This is by far the best no brainer @ Sam's , as this is the best quality and bargain for my buck. No other brand or club comes close to this. But, in recent times the quality has become very inconsistent between my purchases. My last purchase before this was very cheaply made , I wondered whether it was a single-ply. It was very thin and the experience was frustrating. Thanks to Sam's , they have corrected the quality issue with this batch and the rolls I received are flawless this time. Most economical and frugal purchase and a money saver over the years for my family. Most importantly kudos to Sam's for not shrinking the sheet size and keeping it 4 X 4.27 inch size , while every other brand is racing to make the sheet size 3 X 3 inch the new normal without shame. It would be really great if the clubs re-stock the 275 sheets with 45 Mega Rolls, Item # 980024872. They were outta stock like forever. Thank you Sam's.

Helpful?3RX7W4Y9K1ZQ14179359401
Dec 18, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Feels like sandpaper on your private areas!

Sam's changed the composition of the toilet paper and although the rolls are the same in size and quantity, they have TOTALLY made this ONCE great product terrible. I always buy multiple packages and send college kiddos back with bundles but even the boys have said that its not the same and feels "really rough" I have noticed the quality slipping in the last year but chalked it up to a "random' roll that got into the mix. It WAS a fabulous bang for your buck when the quality was top notch but not so much anymore. Shame on Sams/Corporate for tweaking something that was already perfect for the consumer/customer and price point on a needed household items.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Theresa, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 18, 2022
Reviewer name: Hannah
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Delivery service blunder

This toilet paper is okay. Good quality for price, but not wonderful. However, we shipped it and it was delivered in the rain and instead of putting it under the covered porch, it was left about halfway up the driveway to soak. It was wrapped inside and didn’t ruin, but what a mess!

Helpful?3RX7W4Y9K1ZQ14179359401
Oct 9, 2022
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Quality had dropped dramatically !!

I got a Sam's membership, and began purchasing this paper and other items in bulk. I first used this tissue at work and loved it immediately. It was stronger, thicker, and did a terrific job. NOW........the tissue is much thinner, smaller, and tears very easily. It takes over twice as much to do a worse job. WHY DID YOU CHEAP OUT? Keep the quality, even if you have to go up in price. I accidently ran upon an older roll at work this week, and the difference is huge. I will cancel my membership, and look elsewhere tor my paper products from now own if the quality doesn't return. It's not worth the membership price and increased paper price for products this poor.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Afternoon James! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Jul 9, 2023
Reviewer name: bevs
1 out of 5 stars
1 out of 5 stars review

Horrible

I have been buying this toilet paper for 20+ years and I do not know what you have changed but it is horrible. Throwing it away. So much fiber coming off I could not use it. I would love to post a photo. Please have someone contact me. I am 65 years old and this is the worst ordeal I have gone through. When I took it out balls of tissue were falling out on the floor on me everywhere. Looked like it had been mutilated by a cat! Either damaged in shipping or you have a quality control issue. Your website is not letting me add photos

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Bev. So sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience so we may obtain more information and help. Thank you!

May 1, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Ditched the quality.

This was always our “go to” brand. We thought it was just as good as the named brand products for softness and strength. But something has changed and it’s now super rough and scratchy - why did you change it? We are now switching to Northern or Charmin - you lost us as customers unless you go back to the old process/version.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Sep 13, 2018
Reviewer name: TriJoh
1 out of 5 stars
1 out of 5 stars review

WHY HAS IT CHANGED?

I have purchased this product for years, actually was the main reason I decided to get a membership, which is something I had always hated the idea of....pay a store to shop there....but I did. So the last time I shopped at Sam's I again made my bath tissue purchase and suddenly a product I really liked and I thought I could count on to stay the same was DIFFERENT. Have to use twice as much. Less lint it says, well that is because it is half as thick! WHY? Do you really think your shoppers are so stupid that we would be fooled by this? Come on now.....bring back the original thick bath tissue or I am DONE WITH SAM'S!!!

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 27, 2020
Reviewer name: MWD123
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Acceptable quality, good value

While the Member’s Mark bath tissue isn’t as thick or soft as Northern or Charmin, I think it’s still a good alternative to ‘name brand’ premium bathroom tissue, and better than the thinner and rougher standard tissues like Scott. For the price, you get With over 20% more sheets than Northern for the same price, it’s a good value with acceptable quality.

Helpful?3RX7W4Y9K1ZQ14179359401
Sep 9, 2024
Reviewer name: Ryan G
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Same cost. Worst quality

They changed the texture. It is not thick & soft anymore. This batch is completely different. I’ve been using this toilet paper for over 5 years. Members Mark decided to change its quality. Same cost. Worst quality. It’s gotten thinner & less soft. They were a good Charmin dupe. I dunno what this sandpaper is now

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Ryan and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the bath tissue, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Sep 25, 2021
Reviewer name: Teneisha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best tissue on the market!

I love the quality of this tissue. I had been using a major brand for years exclusively. Well, the pandemic started and Sam's was the only place I could find tissue. I had to get it. I love it and will not use anything else. It's nice and thick and doesn't get all over your clothes like some other brands.

Helpful?3RX7W4Y9K1ZQ14179359401