Customer reviews for Lifetime Monkey Bar Adventure Swing Set forMember photos









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Great, as expeccted
It came bundled on one pallet, about 2.5' x 2.5' x 10'. The driver backed up and unloaded it to garage. With the help of 11 yr old grandson it took about 7 hours to assemble. Everything fit together very precise and tight, so that actually, for a few fasteners, effort was required to line things up. Fasteners are a very unique design, resulting in only exponsed part being a big rounded nut, with allen wrench used to tighten. When 10 yr old grandchild swings hard, legs lift a little off ground, so may need to fasten it to a stake in ground. But it seems to do well even with 10, 7, and 5 year old all using it at once.
Outstanding!
This is as the name says "Lifetime" because this is how long it will last! Outstanding product. Very well made. A little pricey but it will last forever! If there are negative reviews here they did something wrong. Adults can swing with no problem. Read the instructions. Definitely need two or even better three people.
Bent swing pole
We decided to move the swing set and took it down in 3 pieces, however we didn’t take the legs off the swing side. Going through the gate one of the poles bent as it got caught on our gate. The set is 8 yrs old and without the manual I can’t order a new leg. The ones now are two pieces, we’re mine is a one piece pole in earth tone. Do you think it’s still safe for them to swing on now?
Replacement parts are available and can be ordered through our Customer Service Department. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
Grandkids love it!!!
We had a family day today putting it together. It only took 2 hours with 3 men. My husband was impressed because he really thought it would take all day. The only thing he found wrong with it, is the bolts are what he calls “soft” and said if we ever had to take it down, they would more than likely break off. Not planning on taking it down anytime soon though. Grandkids had a ball on it!
Amazing quality and even better customer service!
Purchased this swing set during covid and the kids play on it daily. Very solid and sturdy. You definitely need two people to properly set this up safely. Had a small problem which customer service resolved immediately without a fuss. Absolutely outstanding. Love the product and the customer service to go with it! We will be buying more lifetime products in the near future. Just wish more of their products were accessible in Canada.
Easy
This product can be assembled by one person in less than four hours. Two who work together well could do it in less than three hours. The material is lightweight and coated or plastic to be rust resistant. It's sturdy and the grandkids love it! Glad I made this purchase and highly recommend it. We avoided the wood swingsets because there were too many places where wasps can build nests.
love it
We live in the south and have a lot of trees, so the wood swing set was out. We didn’t want mold, mildew and wasps nests everywhere. We bought this because of the reviews. I will say we LOVE it. My husband was able to get it together in a few hours, but he’s an engineer. Our only complaint it the slide gets very hot in the sun.
BUYER BEWARE
This swingset has free delivery...to your curb, in a semi truck, in a 435 lb crate...several feet above the ground. I don't know if Lifetime negotiated the delivery contract or Sam's Club. But they are not offering an assisted delivery, which means that you will be providing the tools to pry open the crate, and help the driver struggle to remove each heavy box, and delicately "drop" each to the ground. You then have to find a way to get the parts and pieces to their location without the delivery person. And you have to keep the 7+ foot crate to dispose of on your own, too. Or at least this was my experience, all while juggling my 1-1/2 & 5-1/2-year-olds. Awkward delivery aside - my family loves this product. Therefore, I am rating the product 5/5. I would give "free delivery" the lowest rating possible. The swingset came with clear instructions, it looks great, and it was sturdy enough for my adult sister and mother to comfortably swing next to the kids on Easter.
Granddaughters loved it
Very nice set and it is well built. Had 3 guys that are remodelers put it together in about two hours. Had a bolt missing but we happened to have one that would work. My granddaughters are 7 & 4 and it is a good set for them. Would have given it 5 stars but the price was a little high.
Excellent value and looks great too !
We bought the Monkey Bar Adventure Swing Set (Earthtone) at the end of March and got it delivered mid-April. I am trying to capture my experience as a whole hoping it will help whoever is still deciding on this. Ordering (5 stars): We ordered directly from Lifetime's site and the ordering was very straight forward. Received a confirmation email with the order number and other details right after. Shipping (4.5 stars): It did take about 10 business days for the order to ship. So don't get discouraged if you don't receive the shipping notification as soon as you order it. Once the item was shipped, we received a tracking number with the name of the shipping company. I tracked the order everyday and it showed a earliest delivery date on the site. I called the shipping company and they told me to contact the residential delivery team as they usually hand it over to them. I called the residential delivery team two days later and was able to schedule the delivery the next available date. This entire process however moved the delivery date by 5 days from the date shown on the tracking site. I was in a hurry as this was to be a birthday gift for our 6 year old and wanted to get it installed before. Delivery(5 stars): The playset was delivered right on time on the agreed date. There were thre long boxes and the slide neatly packed on the pallet. The driver was kind enough to place it close to the garage. I was able to slide the boxes out of the pallet by myself and there were no visible damages to any of them. Installation (5 stars): I did almost all of the steps myself ( 5'9 - 180 lb) with my wife's help towards the end. All the materials were nicely packed and labeled. The instructions were very clear and easy to follow. I laid out the parts next to the installation site and followed the instructions very carefully. I only used hand tools (the two Allen keys it came with) and tried very hard to not to over-tighten the bolts. However I did slightly over-tighten the Monkey bar tubes and I could see that the bolt was pushing the tube in. This made the end cap installation very difficult as the end of those bars weren't round anymore. But with a rubber mallet I was able to push the end caps in its place. Some helpful hints if you are not already aware. ** Do not use power tools unless it is necessary. ** Please do not fully tighten the bolts unless the instructions call for it , or after the complete installation. ** There are no spare nuts or bolts , so keep them safe ** I had two bolts break on me during the installation and luckily I was able to use the nuts from the fire pole accessory pack and did not install the fire pole (ordered the parts and waiting for it to be delivered) ** The playset needs to be on a levelled lot when you attach the swing bar to the monkey bar assembly. The holes wont line up if they are not. I end up using some lumbar and folded cardboard to level the two parts and then put the screws in. Quality (5 stars): This is a very durable playset. Though it was a little concerning to see the tubes bending a little when you overtighten the bolts but they are heavy enough already and making them even heavier will drive the cost up. However this also proved that the bolts are as strong as the set and will hold things in place without a doubt. There was no visible scratches on the paint but I did see some discoloration here are there. I have asked for the touch up paint and planning to cover the area when I have them. With proper maintenance, I have no doubt this set will last for years to come. Support (5 stars): As two of the bolts broke during the installation, I had emailed the support email address requesting replacement parts. After waiting for a couple of days , decided to use the chat feature and "Kyle" was kind enough to help me order the parts and the touch up paint that I needed. I am not sure when it will be delivered yet but when it does, I am looking to set up the pole right away. Overall - 5 Stars - Our boys (6 and 3 and a half) have loads of fun on this set and it is slim enough to not to make our yard to look like a commercial playground. We are spending a lot of time on this playset and so are the kids from our street. Thank you Lifetime !