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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,029 ratings1,029 reviews
  1. 5 stars77% (797)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 651-660 of 1,029 reviews
Jan 29, 2024
Reviewer name: macco455
5 out of 5 stars
5 out of 5 stars review

Good with minor

[This review was collected as part of a promotion.] The beverage center gets a lot of use. It is a great idea to have that as we all get drinks from the fridge more than anything else. The ice in th freezer does take up a bit more space that I would like, but its nice to have the 2 different size cubes. The fridge has a lof o space but not being able to configure the shelves is a downfall. I would rather be able to move them around based on what I have in there but the half disappearing shelf does help a little with that.

Review from Samsung US
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Jan 29, 2024
Reviewer name: elgin_chenevert
4 out of 5 stars
4 out of 5 stars review

Convenient sleek but can't be flush

[This review was collected as part of a promotion.] We have the counter depth fridge. The fridge itself has so much more storage than we really need. The beverage center is awesome for both people who love flavored drinks and water. The pitcher is fast and convenient, the beverage center allows for a quick access to a good selection of drinks. The only downside is that if you have taller cans or bottles, they only fit in the middle shelf. The ice maker is convenient. I like that you don't need a separate ice maker to have plenty of ice for guests. The downside with the counter depth is the amount of freezer space you get. The shelves are shallow so be careful about not getting anything caught on the seal of the freezer. Overall we love the fridge. there's just some minor things about the door that we'd like to change. The door swing requires a lot of room. The door depth being the primary issue causing the fridge to have to protrude out or the side requiring more than a 2inch gap. also the Stainless steel is not fingerprint resistant unlike our other appliances... it shows really easily.

Review from Samsung US
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Oct 3, 2023
Reviewer name: Mountain man
5 out of 5 stars
5 out of 5 stars review

Large and quiet

[This review was collected as part of a promotion.] Large capacity (30 cubic feet), quiet in operation, well organized interior. Only complaint is the ice maker, ice produced tends to stop it before tray is filled so you have to play with it, push ice from back to front of tray. But overall not a big deal. Water dispenser container is good capacity and you can also use the dispenser to fill your glass. Overall I am happy with the purchase.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Aug 29, 2024
Reviewer name: Andrew
5 out of 5 stars
5 out of 5 stars review

Great features and very spacious

[This review was collected as part of a promotion.] I purchased this refrigerator about a month ago. Very nice, Plenty of room. Love how you can customize it. Ice is very nice. My kids and wife love the beverage center. Cools much more than our previous refrigerator. Also enjoy how you can control fridge through SmartThings app. Delivery was made within 2 days of purchase and very professional. Thanks Samsung.

Review from Samsung US
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Aug 23, 2023
Reviewer name: Jacks
5 out of 5 stars
5 out of 5 stars review

Room for everything

[This review was collected as part of a promotion.] Have had for about 3 weeks now. The two types of ice is pretty awesome, Freezer is organized is more than adequate with space and being a bottom freezer makes it more accessible. The temperature remains steady. Everything has a place and the LED lights inside really work good without blinding you looking forward to many years of use.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 6, 2025
Reviewer name: Deb in Tulsa
5 out of 5 stars
5 out of 5 stars review

Love the Large Capacity of this Refrigerator

[This review was collected as part of a promotion.] This is the largest refrigerator I've owned, and I love it. The length of the drawers has been particularly nice. The hidden beverage center also appeals to me because of how sleek and nice the exterior remains.

Review from Samsung US
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Oct 28, 2025
Reviewer name: Alee3
4 out of 5 stars
4 out of 5 stars review

Fingerprints -- beware

[This review was collected as part of a promotion.] Freezer space is not as spacious as it seems; hard to fit frozen pizza in unless it is lying flat in upper section. Beverage center is nice. Ice compartment also works well; despite prior reviews indicating limit ice, we have had no issues. But this fridge gets a LOT of finger prints.

Review from Samsung US
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Oct 22, 2025
Reviewer name: Rob001
3 out of 5 stars
3 out of 5 stars review

Bad layout

[This review was collected as part of a promotion.] Don’t buy this fridge. It works and does what it should but pay extra for the French door with the extra door. I wish I had looked at the drawer arrangement before I purchased this fridge. You have to open both doors to access any drawers which is a huge pain. I would return this if I could to buy the model with the extra drawer.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

Rob001, thank you for your review of our fridge. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

May 7, 2024
Reviewer name: brad
1 out of 5 stars
1 out of 5 stars review

Go With Another Brand

This is the first Samsung home appliance that we've owned, and based on the first year of ownership, I will stay away in the future. The autofill pitcher in the beverage center started to fill only intermittently after about a year (hmmm, just out of warranty!), and now after 16 months of ownership, does not fill at all. Samsung troubleshooting is useless. This feature was one of the reasons that we purchased this model, and now the feature doesn't work at all and would require an out-of-warranty service repair.

Review from Samsung US
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reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to assist you in every way we can. We recommend checking the resources below for steps to take when the autofill pitcher is not working. The Autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147117504), and it will help our team pull up your information. ^Rodel

Sep 18, 2023
Reviewer name: SoftballGirl87
5 out of 5 stars
5 out of 5 stars review

Amazing refrigerator

[This review was collected as part of a promotion.] There is so much room in this fridge! It cooled very quickly upon arrival. The ice maker makes two types of ice: small cube-ish pieces and large cubes. The power went out for 6 hours and the freezer stayed unbelievably cold. This resulted in less food that we had to throw away due to the outage.

Review from Samsung US
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