Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,029 ratings1,029 reviews
  1. 5 stars77% (797)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
Sort by |
Showing 581-590 of 1,029 reviews
Sep 21, 2023
Reviewer name: Brian Coley
5 out of 5 stars
5 out of 5 stars review

Poor Install and Instructions, Great Refrigerator

[This review was collected as part of a promotion.] We had this unit delivered earlier this month. The delivery personnel brought it into our house and put it inplace and hooked up the water and power. No other installation services were done. I had to put in all the shelves and vegetable and keeper bins. Once I completed this installation of the shelves and bins I began to read the instructions for setting the temps and other accessories. Only the included instructions did not contain those instructions anywhere in the enclosed information. I had to go online to find them. I guess if ahd a smartphone I could have got them on my smartphone. But I don't own a smartphone!! So I had to go to my computer and research for them. Not terribly happy with the lack of complete setup withthe delivery personnel nor I particularily happ with the lack of a complete operation Manual being included with the Refrigerator. Those dislikes not withstanding we are completely satisfied with the refrigerator.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Feb 5, 2024
Reviewer name: Bella2011
4 out of 5 stars
4 out of 5 stars review

I love the beverage center!

[This review was collected as part of a promotion.] We have had the fridge for almost 1 month. I do love the glass panels to write notes on & I love the beverage center! You never know how much you are going to love something until you have it. With our old fridge, the icemaker did not work, so I had to fill a gallon jug each day for the countertop ice maker. Now when I have to use that or fill the dog bowl - it is just so easy to pour & the pitcher fills itself. I do wish this fridge could keep up with my ice use. It cannot keep up with me, I still have to use the countertop ice maker. Also, in my opinion the top shelf seems a little flimsy. I would not put heavy items up there. Also, I wish the freezer had a convenient pull out type drawer on the freezer door, like my old fridge had. I do love how you can control the fridge from the app.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 28, 2025
Reviewer name: FridgeLuv
5 out of 5 stars
5 out of 5 stars review

Great Fridge, Freezer, Beverage Center, And Ice!

[This review was collected as part of a promotion.] Our family loves the easy beverage access and 2 kinds of ice. I didn't think the drawer type freezer would be easy to use but to the contrary it stores a lot and is easy access. The crisper drawer ans ample shelving with easy to clean shelving is a huge plus!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 28, 2024
Reviewer name: Captimax102
5 out of 5 stars
5 out of 5 stars review

Just What I Needed!

[This review was collected as part of a promotion.] The refrigerator is exactly what I expected. Everything works and it does it's job. The only thing I wish is that there was a button on the top as well as the bottom to open the Beverage Center. Other than that it's absolutely perfect!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 20, 2024
Reviewer name: Hogete
5 out of 5 stars
5 out of 5 stars review

Bespoke Refrigerator

[This review was collected as part of a promotion.] I purchased 2 of these Bespoke refrigerators, one for each of my homes. The space inside is spectacular. I am able to purchase a week's worth of groceries and have plenty of storage room. My vegetables last longer due to the cooling drawers. There is plenty of room for large drink containers. The shelves are adjustable to accommodate any size you want. I have connected Alexa, and get a warning when someone is standing with the door open to long, or worse forget to close it. The dual ice trays are magnificent during hot weather.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 6, 2025
Reviewer name: Zabz
5 out of 5 stars
5 out of 5 stars review

Great refrigerator!

[This review was collected as part of a promotion.] We finally got this refrigerator after 20 years of owning a kenmore elite. We love the capacity, beverage center, ice maker, and even cooling. We have no issues after a month of operation. Our friends also got the same one after they saw ours. We got a white one and they got the blue one.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jul 11, 2024
Reviewer name: Diamends
4 out of 5 stars
4 out of 5 stars review

95% Well done, other 5% I am fine without.

[This review was collected as part of a promotion.] Overall very happy with this fridge. You quickly become accustomed to the door handle layout. Pros: Lots of space I use the beverage center way more than I thought I would, especially the pitcher to fill dog bowls and sports jugs and such. More convenient than I had anticipated. The ice bin is much bigger than it seems. Two sizes of ice and dedicated scoop storage huge plus. I thought it would be cumbersome to always put the scoop back, but it is very intuitive. Cons: There are quite a few, but most are minor and would not discourage me from repurchasing. The beverage center side door does not stay open and will drift shut. (Many have posted this also) The bottom crisper drawer cannot be opened without opening both doors. (The top one can so this is just odd to me). The space inside could have been laid out better. I do feel I am lacking some shelf space and occasionally it is a tight fit (especially on a day hello fresh is delivered).

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jun 10, 2022
Reviewer name: LuvNewTechGadgets
5 out of 5 stars
5 out of 5 stars review

Nice Fridge!

[This review was collected as part of a promotion.] Very simple design. I'm getting used to not having handles on the doors. Inside is spacious, but different from my old LG. I like the two types of ice and the fresh water pitcher that refills. It helps with filling the coffee maker with fresh filtered water. We also have 4 drawers now rather than two. It's fun figuring out where to put everything. Right now there is a drawer full of chocolate. That has to change! :) All in all, we are getting used to it. No issues so far!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 22, 2025
Reviewer name: Rob001
3 out of 5 stars
3 out of 5 stars review

Bad layout

[This review was collected as part of a promotion.] Don’t buy this fridge. It works and does what it should but pay extra for the French door with the extra door. I wish I had looked at the drawer arrangement before I purchased this fridge. You have to open both doors to access any drawers which is a huge pain. I would return this if I could to buy the model with the extra drawer.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

Rob001, thank you for your review of our fridge. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Oct 4, 2023
Reviewer name: Angela
4 out of 5 stars
4 out of 5 stars review

Good, but…

[This review was collected as part of a promotion.] Overall satisfied but 2 design elements bother me that I originally thought wouldn’t. 1) Not having ice on the outer door 2) Not having handles on the door. Aesthetically, glass looks amazing but next fridge will have both on the door. Also, not happy that I had to buy the fridge with the white panels and pay extra $$$ for the blue panels. Seems to make sense to just order the fridge with the blue panels… now I have the white panels just sitting in my closet. Otherwise happy with operation and roominess.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917