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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,029 ratings1,029 reviews
  1. 5 stars77% (797)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 471-480 of 1,029 reviews
Apr 10, 2025
Reviewer name: JAY_2025
5 out of 5 stars
5 out of 5 stars review

Slick, sturdy and cool...

[This review was collected as part of a promotion.] We're so happy with this fridge. Firstly, the water is so beautifully chilled and the additional jug is a really nice touch. The fridge itself has such an incredible amount of storage space, is easy to set up and feels really well made. It's also slick looking too. After all the frustrations with our Whirlpool fridge, we couldn't be happier - the same size fridge but fits more in both it's freezer and regular fridge section, ideal for families.

Review from Samsung US
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Jan 29, 2024
Reviewer name: elgin_chenevert
4 out of 5 stars
4 out of 5 stars review

Convenient sleek but can't be flush

[This review was collected as part of a promotion.] We have the counter depth fridge. The fridge itself has so much more storage than we really need. The beverage center is awesome for both people who love flavored drinks and water. The pitcher is fast and convenient, the beverage center allows for a quick access to a good selection of drinks. The only downside is that if you have taller cans or bottles, they only fit in the middle shelf. The ice maker is convenient. I like that you don't need a separate ice maker to have plenty of ice for guests. The downside with the counter depth is the amount of freezer space you get. The shelves are shallow so be careful about not getting anything caught on the seal of the freezer. Overall we love the fridge. there's just some minor things about the door that we'd like to change. The door swing requires a lot of room. The door depth being the primary issue causing the fridge to have to protrude out or the side requiring more than a 2inch gap. also the Stainless steel is not fingerprint resistant unlike our other appliances... it shows really easily.

Review from Samsung US
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Dec 13, 2022
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

What a change going from a double door.

[This review was collected as part of a promotion.] We have had our refrigerator for a month. We are getting used to the freezer in the bottom. The only change I would make is to the bottom right drawer in the refrigerator. I would make it narrower to allow access without opening both doors. Love the third door access to the water. Love the size, huge.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 14, 2025
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Poor cooling, icemaker malfunction at 1yr 4mo

We noticed very early after receiving the refrigerator that food was not keeping as it should. We saw from other reviews that temperature maintenance was an issue with some Samsung models. We purchased a digital thermometer that would record high, low, and current temp and placed it in the back of the refrigerator. We learned temperatures varied widely, rarely, if ever, getting to the refrigerator setting (see attached photo). We worked around this by keeping very perishable items in our old 12 year old Samsung we moved to our garage. Recently we opened the freezer to see one of the ice makers was leaving a sheet of ice, rather than cubes. Unfortunately, because the unit was installed in June of 2024 and it is now October of 2025, and the manufacturer warranty is only one year, we are faced with the cost of diagnosis, repair (if possible), or purchasing a new unit. I am disappointed that such a costly product does not function as it should and needs service or replacement within such a short amount of time. I do not recommend this product.

Review from Samsung US
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reply from SEA Care

Hi Amanda, We understand how inconvenient it must be to experience cooling and ice maker issues with your refrigerator, and we’re more than willing to assist you in resolving these concerns. Please click on the article title “Refrigerator, Freezer, or FlexZone is not cooling enough” for support on the cooling issue you are experiencing. There is a video attached and embedded links — we suggest that you click on them for additional support and information. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ For the ice maker concern, please follow the steps for troubleshooting and click on the embedded links for additional support. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151034859) to help our team pull up your information. Thank you. ^Camille

Oct 6, 2023
Reviewer name: I_am_J5
5 out of 5 stars
5 out of 5 stars review

Awesome Replacement Refrigerator

[This review was collected as part of a promotion.] I had to purchase a refrigerator for a replacement and previously had a Samsung refrigerator that worked really well that I was happy with. But this new bespoke model absolutely blows the previous model out of the water. The beverage center is very useful especially for my kids. It also results in a sleek and modern design that compliments my kitchen very nicely. The fridge is very spacious and fits everything I need for my family of four. The freezer is adequate as well but space can be a bit tight due to the ice drawer. Overall I am very happy and definitely would recommend.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 15, 2025
Reviewer name: Mikecasey
4 out of 5 stars
4 out of 5 stars review

Solid Appliance

[This review was collected as part of a promotion.] The BeSpoke refrigerator is a solid appliance that does a good job of keeping food cold. My wife really enjoys having both the large and small ice for beverages as it removes the necessity for another ice maker. Overall, the fridge does a good job and only rated it 4 Stars as the water dispenser had issues within 12 months of owning.

Review from Samsung US
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Jan 30, 2024
Reviewer name: MCFK
5 out of 5 stars
5 out of 5 stars review

Bespoke, where have you been all those years.

[This review was collected as part of a promotion.] Our modern kitchen without handles was made for the BESPOKE series with its industrial look with a posh appearance. Easy to clean. Different colors. Easy to tint with different window film. Spacious, clean with the beverage center. Never running out of cold water. The different ice cubes are perfect for cocktails. It is just perfect for us. We have upgraded our kitchen the Bespoke dishwasher which is a silence predator. It washes our dishes in perfect silence.

Review from Samsung US
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Oct 8, 2022
Reviewer name: Jeannie
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I really love this fridge. It has plenty of room, is easy to organize and we love the beverage center. The ice maker works great also. Makes plenty of ice. Have only had it a few weeks so I hope it will continue to give me excellent performance.

Review from Samsung US
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Nov 20, 2022
Reviewer name: Carolanni
5 out of 5 stars
5 out of 5 stars review

I Love My Bespoke Fridge!

[This review was collected as part of a promotion.] Everything about this Samsung Bespoke Fridge is perfection. The beverage center is amazing and saves me a fortune on bottled water. I love how there's so much room to organize everything and shelves for every item. The freezer has loads of space, and the ice cube center is brilliant! The style is super chic, and I love the handless design. You can't go wrong with this choice. I know I'll enjoy this fridge for years to come.

Review from Samsung US
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Oct 3, 2023
Reviewer name: Suzanne
5 out of 5 stars
5 out of 5 stars review

Elegant and Modern

[This review was collected as part of a promotion.] This is the best refrigerator I have ever owned or purchased for a client. It's clean lines, fabulous attributes such as an ice maker with two sizes of cubed ice, a beverage center, spacious drawer, etc. Not to mention how elegant and modern the design is.

Review from Samsung US
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