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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,029 ratings1,029 reviews
  1. 5 stars77% (797)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 431-440 of 1,029 reviews
Oct 6, 2025
Reviewer name: Judy1941
5 out of 5 stars
5 out of 5 stars review

Try it you will like it

[This review was collected as part of a promotion.] This is my first Samsung appliance and I really am pleased with it. There is so much refrigerator room. However I feel the area in freezer portion should reconsider it's configuration. One 1/4 is taken up with 2 different size ice cubes. I love the small size cubes. I also use that area to store small flat items. The water pitcher is a great feature

Review from Samsung US
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Jun 7, 2025
Reviewer name: Donna S
5 out of 5 stars
5 out of 5 stars review

Amazing Samsung Bespoke Refrigerator

[This review was collected as part of a promotion.] We purchased the most awesome Samsung Bespoke Refrigerator. This Refrigerator will hold alot of food! It produces two types of ice which works well for us. It has alot of freezer space. It looks great! Thanks Samsung for an amazing product!

Review from Samsung US
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Oct 6, 2025
Reviewer name: Helsadj
4 out of 5 stars
4 out of 5 stars review

Functional and stylish!

[This review was collected as part of a promotion.] This is a great appliance, with sizable capacity in both the upper refrigerator and lower freezer. One area for improvement is the lower crisper drawers: to open these, both upper doors have to be opened. We love the pitcher in the door for filtered water!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 18, 2024
Reviewer name: macco455
5 out of 5 stars
5 out of 5 stars review

Very spacious

[This review was collected as part of a promotion.] Overall wwe are very pleased with our new fridge. The spae inside is plenty for the 2 of us. The freezer is big as well. Not fond of having to open up both doors to get to the one crisper drawer nor the lack of flexibility with the shelves but so far we have not had much of a problem fitting everything we need into the fridge. It does acruire smudges and fingerprints but you expect that with Stainless Steel. The beverage center is great. Having water always available out of hte pitcher without having to open the actual fridge is great as well as being able to get a few other items out too with the beverage center shalves.

Review from Samsung US
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Oct 24, 2025
Reviewer name: Jose
1 out of 5 stars
1 out of 5 stars review

Poor cooling, icemaker malfunction at 8 months

I've been calling to samsung so they can come and fix my refrigerator my eyes maker stop working making a lot of thick ice all over the Ice maker stopped working about having it.Six months i've been calling samsung about this issue.All they gotta say is take everything out.Reset the button.Don't open the bottom.Door for twenty four hours and it will make ice, will days pass nothing get so I called Samsung like 5 times so they can come and check the. Refrigerator before my warranty expires. But they said my warranty expired at the end of this month. I believe and then make an appointment, but I don't know how much it's gonna cost. So no I do not recommend this product. It's pretty in everything, but it's not worth it. And it cost a lot for some major issues to happen. When you purchase and have it for 6 months. I wish I could return it back but I can't.

Review from Samsung US
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reply from SEA Care

Hi Jose, We understand how concerning it is to experience issues with your refrigerator’s ice maker, especially after multiple attempts to get it working again. We’d be glad to help you get your unit back to optimal performance. Please follow the troubleshooting link for the ice maker not making any ice. Please click on the embedded links for additional support. Ice maker is not making any ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For issues involving ice buckets that are stuck or frozen over, check the guide link below and choose the scenario that best fits the issue you are experiencing. Additionally, click on the embedded links for additional information. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151146711) to help our team pull up your information. Thank you. ^Camille

Jun 3, 2025
Reviewer name: Domdom
4 out of 5 stars
4 out of 5 stars review

Great Features Love the pitcher!

[This review was collected as part of a promotion.] I love everything about the fridge from the customization of the panels, different size ice and the smart app… however syncing your appliances to the smart app is a hassle it fails a few times until you finally get it to sync.

Review from Samsung US
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Aug 9, 2022
Reviewer name: Toot
5 out of 5 stars
5 out of 5 stars review

Something for everyone!

[This review was collected as part of a promotion.] My beverage dispenser is so convenient. I can fill one cup at a time or use the pitcher for a larger quantities. Plenty of room for all my perishable foods. The freezer has a large capacity and is sectioned for ease of retrieval. Thrilled with the choice of large cubes or mini cubes - so much better than crushed ice which takes a toll on any fridge. Very happy with my purchase!

Review from Samsung US
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Dec 15, 2022
Reviewer name: Bre76
5 out of 5 stars
5 out of 5 stars review

i love this fridge...

[This review was collected as part of a promotion.] I am in love with our new fridge, no more stainless steel finger prints all over the front and sides, and it makes 2 different sizes of ice. We also purchased the Bespoke gas range, dishwasher and microwave oven. Can't say enough good things about them.

Review from Samsung US
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Nov 15, 2023
Reviewer name: Last D
1 out of 5 stars
1 out of 5 stars review

Bespoke

[This review was collected as part of a promotion.] I purchased this refrigerator a month ago and has had nothing but problems with the freezer door over freezing and I spilled up there has been times when the ice would melt and refreeze again so I do not recommend this refrigerator

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

Hello there, We understand the importance of having a fully functioning fridge to store your food. We are here to help. Here are simple steps on what we can do if the freezer overfreezes. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146534309) to help our team pull up your information. Have a great day. ^Camille

Oct 19, 2023
Reviewer name: MarToms
5 out of 5 stars
5 out of 5 stars review

A beautiful and functional appliance

[This review was collected as part of a promotion.] I will confess to purchasing the Samsung Bespoke refrigerator in white glass for its looks. Hey, she's beautiful but brainy, too. The layout and accessibility are so well thought out. I am very happy with my purchase.

Review from Samsung US
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