Left a review last week and wanted to update it but Samsung seems to make that pretty difficult. Fridge was looked at by a repair tech and he determined it was unfixable. So we called Samsung support and holy cow has it been an experience. They wouldn’t send out a replacement unit and would only reimburse us. But the problem is they would only reimburse us for the fridge and not the panels lol. After fighting with support they finally decided to refund me for the entire cost but told me I would need to dispose of the fridge. So I bought a fridge from Samsung that didn’t make it 3 years. Had to fight for full reimbursement and was told I would need to pay someone to remove the pile of junk. It was after this experience I didn’t just decide to never buy a Samsung appliance again but I will now never own anything with Samsung on it.

[This review was collected as part of a promotion.] This Samsung Bespoke 36" refrigerator is a beautiful appliance; so sleek and slim looking without handles and has loads of room inside. There is a magic door that allows you to grab frequently used items without opening then entire door to same on energy use. The ice maker provides large and tiny cubes at the same time. I am very happy with this appliance. I would have rated it a 5 if not for a few cosmetic scratches on the surface, which can really only seen in certain light

[This review was collected as part of a promotion.] We had an older Samsung 3-door refrigerator, with the icemaker in the upper compartment and external water/ice dispenser. We had the common ice-over issue with the icemaker, but generally liked the unit. Unfortunately, a couple of weeks a go the freezer section completely failed. We bought the new Bespoke 3-door and couldn't be happier. Going from 24cu ft to 31cu ft has been great, and having the icemaker in the freezer compartment makes much more sense. While would rather have not given up some of the freezer space, this is a fair compromise.

[This review was collected as part of a promotion.] Very happy with this refrigerator purchase. The temperature is right where I want it to be. The medication I have has to be stored at 34 degrees and Iam satisfied that this will keep it at the proper temperature. The freezer section has two different shaped ice and is easy to access. The water pitcher keeps the water perfect. This is a great refrigerator. With all the useful shelves. I am very happy with my purchase.

[This review was collected as part of a promotion.] I purchased this refrigerator freezer about 45 days ago and I really like the design of the refrigerator outside, the cold water system in the door, and the ice maker in the freezer that makes two different sizes of ice cubes.

[This review was collected as part of a promotion.] I love how much room it has! We had the unit for a few months and the compressor had to be replaced. The only two issues that I wished were better was the beverage center door does not have an alarm if it gets left open (and it gets left open a LOT), and the middle section on the left hand door hardly ever catches to close and the center line is left open causing condensation inside the fridge. I also have not been able to level it to a point that both doors can stay open. I asked the technician when he was replacing the compressor and he said it's nearly impossible. Other than that, no real issues. It looks nice, it's nice inside and the beverage center is great!

[This review was collected as part of a promotion.] I’m just totally in love with this refrigerator.I constantly get compliments from people who visit my house as it’s always the first thing they notice when they come in my kitchen. I’m mainly love my refrigerator because it’s what makes me happy!

[This review was collected as part of a promotion.] good overall however the bad feature is the bottom drawer on the right cannot be opened unless one opens both doors , bad design there, should have lessened the size for easier access with one door only

[This review was collected as part of a promotion.] This is a large refrigerator with lots of space for frozen and fresh foods. The water carafe is so handy and useful. Two sizes of ice cubes works for different family members. Would really like more split shelves to accommodate large items.. shelves. Split shelves need additional support on cabinet walls to stay level. Very quiet operation and good lighting to see everything. Panel options are great but process for getting them is slower than I would expect to be first class service.

I need to change the water filter in the refrigerator, and the manual states that I must shut off the water supply first. Unfortunately, the water valve is located behind the refrigerator, which presents a challenge since it’s full of food. Should I really have to pull the refrigerator out? Alternatively, I could shut off the water for the entire house, which seems excessive. It raises the question of what the engineers at Samsung were considering when designing this system