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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars798 ratings798 reviews
  1. 5 stars76% (610)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 261-270 of 798 reviews
Oct 4, 2023
Angela
4 out of 5 stars review

Good, but…

[This review was collected as part of a promotion.] Overall satisfied but 2 design elements bother me that I originally thought wouldn’t. 1) Not having ice on the outer door 2) Not having handles on the door. Aesthetically, glass looks amazing but next fridge will have both on the door. Also, not happy that I had to buy the fridge with the white panels and pay extra $$$ for the blue panels. Seems to make sense to just order the fridge with the blue panels… now I have the white panels just sitting in my closet. Otherwise happy with operation and roominess.

Review from Samsung US
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Oct 11, 2022
My Review
2 out of 5 stars review

Food Spoilage

[This review was collected as part of a promotion.] Ever since I they installed this fridge my food as been spoiling. The cool setting is to the max at 7 and I also put the power cool which goes off after a lil while. The fridge does get opened/closed throughout the day. At the max cooling level, it feels more like a one setting. Not sure if the design was intended to operate like this and it’s be insane if it was as I cannot store food for more than a couple of days to avoid them getting spoiled. This is frustrating cause I just wasted time and money purchasing this fridge. It’s a beautiful fridge but it does not work as intended.

Review from Samsung US
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reply from Samsung Care

Hi There, Thank you for sharing your review of the experience of the cooling performance on your refrigerator. Here is a link to "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all I also shared this link about "What temperature should I set my Samsung refrigerator to?", and look for "Recommend refrigerator temperatures": https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us this reference number (1145024255), which will help our team pull up your information. Have a great day. Melardo

May 17, 2024
JoeB
3 out of 5 stars review

Beautiful fridge, misleading measurements.

Beautiful fridge, misleading measurements. With clean modern lines, we wanted to spend extra to get the counter depth refrigerator. When installed, we discovered that we could not push the fridge in to get the benefits of counter depth, but design required that we pull fridge 8-10” out from the wall to be able to open the doors. BUYER BEWARE ~ the doors require an additional 4” of width to allow the doors to open. Poor hinge design. Now I have a counter depth fridge, I paid a premium for, with less storage, sticking out as far as a standard depth fridge.

Review from Samsung US
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reply from Samsung Care

Hi there, We understand your dismay with the design of the fridge. We are here to assist you in any way we can. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147150696), to help our team pull up your information. Have a great day! ^Rodel

Apr 10, 2025
Ismaelz
4 out of 5 stars review

Great Specs and Spacious

[This review was collected as part of a promotion.] I like it, it is really spacious, great lighting inside and I like the compartments for vegetables and fruits. I like the beverage center as well. Just missed the handles or somewhere to grab in the middle, it just have top and bottom space to grab and it is kinda inconvinient.

Review from Samsung US
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Oct 2, 2023
Dale
5 out of 5 stars review

Awesome Refrigerator

[This review was collected as part of a promotion.] This is the best refrigerator ever. pleanty of room for everything. Also LOVE the beverage center with the self filling pitcher. And with the ice maker in the actual freezer area, it is so much more efficent than simular models from other brands. Highly recommended.

Review from Samsung US
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Dec 23, 2024
Chavarria
5 out of 5 stars review

Easy access frige!

[This review was collected as part of a promotion.] Great refrigerator and freezer, the two different size ice cubes at the same time is amazing. The auto fill water jug, and inside water despenser, with front door beverage center, for easy access, is amazing. Temp by phone app is amazing. The size is perfect for our family, 30 cubic inches. No handles on face of frige is also great, hidden handles to open are amazing as well.

Review from Samsung US
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Aug 24, 2024
eman772
5 out of 5 stars review

Spacious refrigerator

[This review was collected as part of a promotion.] Bought this a month ago and I think it’s great Lots of room for everything love the two different ice cubes. The refrigerator door shelves Weren’t thought out well it’s a minor irritation but I really enjoy the beverage center. Overall, great refrigerator no problems yet

Review from Samsung US
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Jan 22, 2023
Gman
2 out of 5 stars review

Things to consider before you buy. (Not practicle)

Pros: Nice looking. Spacious from inside. Water pitcher for cold water with auto fill function. Lots of Ice with 2 different size of cubes. Good for filling up water bottle with smaller opening. Glass panels, nice asthetics and convenient to leave a quick note or reminder. Cons: No Handle to open or close the fridge. This will lead to door slaming since there are no handle to control the door when closing. Especially kids. The water dispenser is inside. Hence when dispensing water the fridge is open and loosing cold air. Ice dispenser in the freezer. You need to use hands to get ice. Which can get messy if you have kids. To open the door to water dispenter has separate opening. The Fridge comes with 4 washers to help balance the doors. One of my door was not adjusted by the installer. Hence the tab between the doors was not shutting and sealing the fridge. Hence it was leaking cold air. We accidentally disposed the washers and later I had to fish them out of the trash. Summary: I will not recommend this fridge for practicle reasons. Lookwise its nice and ellegant.

Review from Samsung US
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reply from Samsung Care

Hi there, We appreciate you reviewing the fridge in such detail. Please allow us to advise you on how to make the most of the unit's capabilities. For a flusher appearance, the unit was designed without handles that protrude. Recessed handholds are located at the top and bottom of the freezer door and the bottom of the doors to make opening and closing the doors easier. You can avoid door and shelf alignment issues and noise and leaks by leveling your refrigerator. You will require a level and a flathead screwdriver to level your refrigerator. To start, level the refrigerator from front to back and add shims as needed. After that, level the refrigerator from right to left. To make adjustments, use the leveling feet and a flathead screwdriver. To raise and lower the refrigerator, turn the feet to the left and right, respectively. Next, check the alignment of the doors. Any potential cooling issues will be avoided as a result. To fix the space between your doors, use the provided c-clips to adjust the height and the adjustment bolts at the top of the fridge. Please see the video for more details. Adjust the door height and the door gap on page 29 https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf How to level your Samsung refrigerator https://www.youtube.com/watch?v=56WIrCOKoiI&t=1s Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145387867) to help our team pull up your information when you message us. Have a great day. ^Charles

Jan 4, 2025
GrammyT5
4 out of 5 stars review

Storage for everything

[This review was collected as part of a promotion.] I bought my refrigerator in September 2024 and I love it. I especially love the water picture in the door as I use it daily. The only thing I dislike is the popping noise it sometimes makes and I wish I could turn off one of the ice makers. I truly like how you can switch out the front panels to change colors to match your kitchen. It has storage for everything.

Review from Samsung US
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Apr 27, 2025
family man
5 out of 5 stars review

GREAT SPACE ANF FEATURES

[This review was collected as part of a promotion.] I bought this a month ago to replace our GE side by side. Love this fridge. sleek and clean looking with water dispenser hiding in door. Space in awesome with 30sq feet. Blows away the side by side. only issue is trying to connect to internet app. No big deal, sure I'm doing it wrong. LOVE IT

Review from Samsung US
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