[This review was collected as part of a promotion.] Just got our machine installed and first load ran. Seems to run great and is very quiet. This is my first appliance that is app compatible so we will see how often I use that feature but overall very satisfied.

[This review was collected as part of a promotion.] So far so good, the appliance is easy to use and quite easy to understand. Lot of functions and convenient app control, spacious enough to wash queen size blanket plus few towels. The only downside is the never ending song at the end of the cycle, again just got it still on the honeymoon phase. Time will tell if it is a match made in heaven!

[This review was collected as part of a promotion.] Samsung already packs a lot of value into its line of Smart Washers... Adding all of the extra Steam based options in as well makes it even more of a value proposition. While a little confusing at first to program a wash without the app, that confusion goes away with familiarity. I can't stress enough that while you do NOT need the Smart Things App to enjoy this product, the functionality and flexibility you get with the app is awesome. Life Cycle Management and product information is readily available along with energy monitoring and being able to fine tune your laundry settings. A FANTASTIC system!

[This review was collected as part of a promotion.] I really want to give this washer 5 stars, however I haven't figured out yet why it shakes so violently on SOME loads. most loads it's fine.... smooth and quiet.... but some it shakes tremendously and I can't figure out the issue. it's level... and it sometimes happens with a small load and sometimes a larger one... I've used the steam cycles a couple times... not sure that makes any difference in cleaning. I had to replace a 10 year old Samsung washer and dryer... so I went with this set. I'm pleased this far.

[This review was collected as part of a promotion.] Excellent front load washer that really does clean my clothes beautifully. I am extremely impressed with the size which means I am able to wash more clothes in less washes. The spin dry cycle is amazing which leaves my clothes very dry and therefore less time in the tumble dryer!

[This review was collected as part of a promotion.] I’ve been using the Samsung washing machine for a few months now, and I’m genuinely impressed with its performance. The design is sleek and modern, and it fits perfectly in my laundry area. It runs quietly, which is a huge plus, and the drum has ample space for large loads – perfect for families. What I love most are the smart features. The digital display is intuitive, and the different wash cycles are easy to navigate. The Eco mode is energy-efficient, saving both water and electricity, and clothes always come out clean and fresh, even on shorter cycles. The spin cycle is also very effective, significantly reducing drying time. Another bonus: it’s super gentle on delicate fabrics, yet powerful enough for heavy-duty items like blankets and towels. Overall, this is a high-quality, reliable machine that makes laundry so much easier. Samsung really nailed it with this one!

[This review was collected as part of a promotion.] I cannot say enough great things about my Samsung washer. It has so many amazing features! The smart things integration makes it so easy to monitor washes as well as add new cleaning methods! Would 100% recommend to anyone who’s looking for a great value!

I purchased a Samsung washing machine in 2022. On August 24 the washer stopped spinning. I called Samsung. I was told the washer was out of warranty and I would need to have someone over to diagnose the issue. They said nothing about the fact the machine carries a 10-year direct-drive motor warranty, nor did they at any time mention that in order to take advantage of that warranty I would have to go through the one and only third party company they work with in my geographic area. Since none of that information was indicated, I reached out to a different company for several reasons: - I researched the company Samsung provided my information to. They have HUNDREDS of terrible customer reviews with a wide range of complaints (quality, service, communication, timelines, pricing). - Their fee just to come out was $215 and that didn't include any repair work nor any assurance they would be able to assist with repairing my machine, which was unnerving since they aren't Samsung employees. The technician I had over assessed the situation and determined based on what he observed the direct drive motor wasn't functioning properly. He was the one to point out the 10-year manufacturer's direct-drive motor warranty. I reached out to Samsung to share this information and file a warranty claim. Samsung finally acknowledged the 10-year motor warranty, but it was only then they indicated they would not honor the warranty unless it was through their third-party company. Samsung has highly unethical and clearly inadequate business practices: - they mislead customers regarding warranty coverage. - they do not specify certain terms up front. - their insistence customers use ONE AND ONLY third-party company creates a situation that allows buyers to be taken advantage of. Without any other option or competition, this company sets prices that discourage or prohibit customers from making warranty claims they are rightfully entitled to. It also creates a system where quality clearly falls dramatically (as evidenced by hundreds of customer reviews). I have spent two WEEKS on the phone trying to sort this out with Samsung. They continually "close my ticket" without resolution and NEVER returned any of my calls after my case was (supposedly) escalated to management. No return calls from them, either. I now have an appliance that shouldn't even be halfway through it's lifespan that Samsung will not repair unless I pay as much or more to a third party company than it would cost to buy a brand new washer. AND they won't even call a long term loyal customer back. My sincere hope is that someone will intervene to expand on RIGHT TO REPAIR laws to prevent companies, such as Samsung, from taking advantage of customers.

[This review was collected as part of a promotion.] I have had this product for a week now. It is very quiet. I’m loving the set. I did notice, if I over load it, it shakes when it spins. I have it stacked, so it’s the dryer that’s noticeably shaking. I guess I need to not over load it.

[This review was collected as part of a promotion.] I recently had the pleasure of using a Samsung super speed washer, and I must say, it exceeded my expectations. The machine is incredibly fast, which means you can get your laundry done in no time at all. This feature alone makes it a standout choice for anyone who values efficiency. Additionally, the wash cycle is thorough and effective, ensuring that your clothes come out clean and fresh. The design is sleek and modern, adding a touch of elegance to any laundry room. The user interface is intuitive, making it easy to navigate through the settings. Overall, I highly recommend the Samsung super speed washer to anyone looking for a reliable and efficient washing solution.