Hi Kclark, Sharing your experience with the washer’s cycle sound and rinse behavior helps give helpful context. Samsung washers are designed to run with minimal sound, and most cycle noises are part of normal operation. Since sounds can vary by load and settings, comparing what you hear to a similar example can help you fine-tune the wash experience. Please check the link below for more information: https://www.samsung.com/us/support/troubleshoot/TSG10007169/ Samsung washing machines also use high-efficiency, water-saving technology that automatically adjusts water levels and temperatures. Selecting the most suitable cycle and options can help optimize rinse results while maintaining effective cleaning. For your reference, you may check the link below: https://www.samsung.com/us/support/troubleshoot/TSG10007295/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152479008) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care