Not a good product!!!. I bought this product last year for my mother. She has to manually select the cycles because the washer turns off after washing the clothes (no spinning cicle or rinse cicle starts on its own) I missed the time frame to return it to SAMS Club for 3 days. I was told to contact SAMSUNG customer service. Since I paid extra for extended warranty, I was expecting someone to help me with the problem. I waited more than 100 minutes to speak with a representative. I tried the texting method and spent 3 hours texting with “someone” who asked me to turn on/off the washer, start a cicle, wait to see if the problem was solved by turning it Off-On. Of course, it did not work. Then, I received another text asking me to start a cleaning cycle, which did not work either. After 3 hours I went to bed. The next day, I received a text message informing me that my claim was closed :( The washer doesn’t work well until today (02/01/24). SAMSUNG has a terrible customer service. Do not waste your money/time with this product.

Poor quality machine. Vibrates and clunks quite a bit from day 1 - enough to shake the whole upstairs and can be heard/felt across the house. Numerous service visits and parts replaced for a machine that is less than a year old. Definitely do not recommend.

[This review was collected as part of a promotion.] The Samsung platinum front-load washer and dryer set offers a sleek, modern design with strong cleaning and drying performance. The washer operates quietly, provides a variety of efficient cycles, and includes helpful features like steam and self-cleaning functions. The dryer delivers consistent results with even heat distribution and intuitive controls that make daily use simple. Overall, this set is a reliable, stylish, and high-performing option for households seeking both efficiency and durability.

[This review was collected as part of a promotion.] I like that it has enough room for my bedding. I also like the different cycles as far as doing laundry. Also that its not loud. I like that the clothes come out clean with no problems. It has a lot of features that come in handy for my needs.

[This review was collected as part of a promotion.] The black door is sleek and attractive, but I like to be able to see in the machine to check that it's not overfilled with suds or to check to make sure items are getting wet. Also, the machine is not as quiet as I had hoped.

[This review was collected as part of a promotion.] "I absolutely love my Samsung smart washer! It's incredibly efficient and handles large loads with ease. The intelligent features allow me to customize cycles and save time, while the durability and build quality are top-notch. It's quiet, energy-efficient, and the smart technology makes laundry day so much easier. Definitely the best brand for reliability and performance!"

[This review was collected as part of a promotion.] This washer is a premium washer with loads of features. I wanted a washer that could hold up to the heavy soiled clothes and almost daily use. As a full-time medic and landscaper on the side, I can trust my clothes will be clean and professional looking every time.

[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ Excellent Washer – Quiet, Powerful, and Gentle I absolutely love this washer. It cleans clothes thoroughly while still being very gentle on fabrics. Even heavily used items come out fresh and well-rinsed without excess wear. The machine runs quietly and smoothly, which is a huge plus. The wash cycles are easy to select, and I appreciate having different options for everyday loads, delicates, and heavier items like towels and bedding. I've noticed that clothes come out cleaner while using less water than my previous washer, and there's no leftover soap residue. The drum is spacious, making it easy to wash larger loads without issues. Overall, this washer feels well-made, reliable, and efficient. It has made laundry much easier, and I would definitely recommend it to anyone looking for a high-quality washing machine.

[This review was collected as part of a promotion.] I'm absolutely loving my new Samsung washer! Not only is it a beast when it comes to cleaning my clothes, but it's also super energy efficient - a win-win for my wallet and the planet! The sanitize option is a game-changer, giving me peace of mind knowing my clothes are not only clean but also hygienic. One of the best features, though, is how easy it is to use with the Samsung app. I can start a load, track progress, and even receive notifications when my cycle is complete - all from the comfort of my couch! And let's not forget the fun part - the Samsung song that plays when the cycle is complete is just the cherry on top. It's a small touch, but it adds a bit of personality to doing laundry. Overall, I'm thoroughly impressed with my Samsung washer and would highly recommend it to anyone in the market for a new one.

[This review was collected as part of a promotion.] I've had this for 2 weeks now and the super speed washing is super fast as stated. Paired with a new Samsung dryer I'm able to do wash and dry in less than an hour. It works great just like my last samsung washer did. It is very very quiet.