[This review was collected as part of a promotion.] This washer has performed as expected. We loved our prior Samsung, but needed a new one, and this one seems to be solidly made. We loved our the Steam features and the different modes for sanitizing.

[This review was collected as part of a promotion.] I have only had the washer about a week but so far I love it. I have used the washer three times. Each load has come out very clean. The spin cycle goes much faster than my previous washer and the clothes are practically dry. This washer is so much faster. When the panels indicates 45 minutes, it will be finished on time.

[This review was collected as part of a promotion.] I really want to give this washer 5 stars, however I haven't figured out yet why it shakes so violently on SOME loads. most loads it's fine.... smooth and quiet.... but some it shakes tremendously and I can't figure out the issue. it's level... and it sometimes happens with a small load and sometimes a larger one... I've used the steam cycles a couple times... not sure that makes any difference in cleaning. I had to replace a 10 year old Samsung washer and dryer... so I went with this set. I'm pleased this far.

[This review was collected as part of a promotion.] Just bought this, works great! We love the look and the smart technology. However, when we received it it had a dent on the side of the dryer. We also weren’t told that the dryer didn’t come with a power cord, so we had to buy one. Love the product, though!

[This review was collected as part of a promotion.] This is an excellent washing machine, it has a wide variety of settings and connects to your phone to tell you when a load is done or how much time is left. Easy to use and excellent quality! Owned Samsung brand washers for years and never had a problem!

[This review was collected as part of a promotion.] Super easy to install. love all the different wash/steam options. the wash drum is HUGE and it doesn't hardly vibrate or make a lot of noise. However, we left the big bottle of detergent sitting on top of the washer, and even though the bottle is plastic and the surface was clean and brand new, the bottle danced around the top and left scratch marks all over. it's not super noticeable, but it was a bummer to see. we have the platinum color.

[This review was collected as part of a promotion.] I had to replace my Samsung washer. I found this Samsung washer at one of the big box stores which I needed to have delivered quickly. It is very quiet and it works a lot quicker than the old one.. Plus the connection to the smart thing app makes it even easier for doing laundry because it informs you when your laundry is done and if you forget to start it, you can start it when you’re not at home. If it’s perfect in my laundry room area. And it’s a lot quieter than my old washer

I loved this washer when I bought it 10 months ago. 10 months and the tub snapped. We have not over loaded it in any way or even moved it. We are very upset because we have called Samsung care department endlessly for a month. We got one technician out who examined it and then they couldn’t locate another team to fix it. Kept pushing me to the accommodations department that would never get back to me. I’m so disappointed and will not purchase another Samsung.

[This review was collected as part of a promotion.] This washer makes me feel like I’ve upgraded to the luxury suite of laundry. It’s fast—like “wait, it’s done already?” fast—and the large capacity means fewer loads and more time doing literally anything else. The SmartThings app is super handy; I get a ping on my phone when the cycle’s done, which saves me from finding soggy clothes two days later (again). It’s surprisingly quiet too, which is nice… until I forget it’s even running. My only gripe? The rubber gasket around the door needs frequent wiping or it starts smelling funky. Not a dealbreaker, just something to stay on top of. Overall, I’m impressed. This washer works hard, looks good, and bosses me around just enough to keep my laundry in check.

[This review was collected as part of a promotion.] We had our washer delivered today, and it works well. It’s a little low, so we’ll have to bend over a lot to get the clothes in and out. If that’s an issue for you, I suggest getting the drawer that goes under it to raise it.