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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash
4.8 out of 5 stars
stars
3,795 ratings3,795 reviews
  1. 5 stars83% (3,143)
  2. 4 stars13% (503)
  3. 3 stars2% (76)
  4. 2 stars0% (16)
  5. 1 star2% (57)

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Showing 2,591-2,600 of 3,795 reviews
Aug 11, 2023
Reviewer name: SPMW116
1 out of 5 stars
1 out of 5 stars review

2 Samsung Washers purchased in 1 year - DEFECTIVE!

This is the SECOND Samsung washer I have purchased in 1 year. The first one which I purchased from a big box store knocked and rattled so much during the rinse and spin cycle, they finally agreed to replace it. I got the second unit directly from Samsung.com in June 2023. Now, only 2 months later, the second washer is doing the SAME THING. I can't even wash clothes while on a Zoom call in my home office with both the laundry room and home office door closed because it sounds like a freight train is coming through my home. I'm beyond frustrated!!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
reply from Customer care

Greetings, Your washer is a companion in ensuring an easy and peaceful laundry day. Let's go ahead and get the information you need for the washer. Here's a link to help rectify the excessive vibration of the washer. Please see the hyperlinks for additional details on maintaining a good performance from your washer, and watch the related video on step 4. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146145894) to help our team pull up your information when you message us. Have a great day. -Ernest-

Sep 6, 2024
Reviewer name: TheresaD
5 out of 5 stars
5 out of 5 stars review

You will Love it!

[This review was collected as part of a promotion.] It was hard deciding between the models and all of the features. I've had it about 6months now and I absolutely love it! The capacity, the efficiency and the design. Laundry is a breeze and my most favorite feature is the SmartThings app that im able to use to connect both units to my phone... it's a total game changer. Great job as always Samsung!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
Jul 2, 2023
Reviewer name: Happy cleaning
5 out of 5 stars
5 out of 5 stars review

Beautiful machine’s

[This review was collected as part of a promotion.] This is amazing very quiet only con is I bought the set and it needs a second water hose to run both washer and dryer. Dryer came with a hose and a y washer didn’t come with the shorter hose to hook to the y

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
Jul 3, 2023
Reviewer name: JRY2023
5 out of 5 stars
5 out of 5 stars review

Best Control Panel--Really Intuitive

[This review was collected as part of a promotion.] I buy Samsung home appliances for my housing developments, and now I finally bought a set for my own home. This system has all the right features, is really easy and straight forward to use, and most important, does a fast quality job of cleaning clothes!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
Jun 4, 2022
Reviewer name: daveo8
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] My Samsung washer has been great!. It is larger than I expected, is quiet, stable, and easy to use. The smart settings allow for setting up custom wash cycles but the normal cycle is my go to. The washer is quiet and doesn't bounce around. This washer is much easier to use than my old washer and my clothes get done quicker and seem cleaner. I like all of the settings and the easy to use controls.

Review from The Insiders
Helpful?5YWCI1S9NDOM14162716746
Jul 31, 2023
Reviewer name: Jane
5 out of 5 stars
5 out of 5 stars review

Great washer machine!

[This review was collected as part of a promotion.] I bought this washer about 2 months ago. So far, the washer machine works really well. It is not the quietest machine, but it’s not very loud. I have this washer machine behind a close door and the sound is very minimal. The super speed function takes about 25 minutes to wash and it does clean clothes well enough.

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
Sep 21, 2025
Reviewer name: Tomcat
5 out of 5 stars
5 out of 5 stars review

Lots of great features

[This review was collected as part of a promotion.] Just got the washer yesterday and only got to wash one load yet. Had a samsungh years ago till the washer quit. Purchased a new lg couple of years ago and hated it. It was a top load but was a piece of junk. Couldn't hardly get clean clothes clean let alone dirty farm clothes. Just after one load I can see this is much better already.

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
Jan 14, 2025
Reviewer name: Audi
2 out of 5 stars
2 out of 5 stars review

Drain hose too short!!

The washing machine is fine. But the drain hose that comes with it is very short. According to Samsung it is a standard drain hose length. But because it did not reach the drain outlet we had to move the washing machine to the right side of the dryer and we had the door hinge of the washing machine on the left side. Now the washing machine door opens to the right and the dryer door opens to the left. Samsung doesnt have a bigger hose length and they wont change the door opening now as it was set that way when we ordered. How are we supposed to know that the drain hose length is so short that we will end up switching the side of the washing machine than what our original Kenmore elite washing machine was. The hose of that machine reached the drain perfectly fine. Now samsung is asking us to change the entire assembly to move the water and drain pipes closer to the machine!!!! They should put up this drain hose measurements and that there is a possibility of moving the machine to the other side of the current system setup. Sorry this is not acceptable. The 2 stars are for the machine itself which is fine but now as I have to live with this setup until this machine breaks down or we move out. Again not acceptable. Samsung needs to do better. We are not washing machine techs to know all this!!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
reply from SEA Care

Hi Audi, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Sep 24, 2023
Reviewer name: LuvmySamsung
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I bought it 2 months ago and it is working great. Our previous washer and dryer was Samsung and we had them for 10 years. We bought new ones since we moved and the buyers wanted our washer and dryer. Samsung washer and dryers are reliable!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746
May 30, 2024
Reviewer name: CTRPSAC
5 out of 5 stars
5 out of 5 stars review

Awesome machine

[This review was collected as part of a promotion.] I love my new Samsung washing machine. It is efficient and quiet! I love that it (the machine) blue-tooth connected to my cellphone and now if I'm out working around the house or garden, I know when the washer is done. I only wished the matching dryer did the same!

Review from Samsung US
Helpful?5YWCI1S9NDOM14162716746