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Customer reviews for Select Surfaces Pearl Gray Waterproof AC4 Laminate Flooring 10 mm Thick 6.22 in. W x 47.60 in. L (16.45 sq. ft. / carton) for
Select Surfaces Pearl Gray Waterproof AC4 Laminate Flooring 10 mm Thick 6.22 in. W x 47.60 in. L (16.45 sq. ft. / carton)
4.5 out of 5 stars
stars
324 ratings142 reviews
  1. 5 stars79% (255)
  2. 4 stars10% (34)
  3. 3 stars2% (8)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 11-20 of 142 reviews
Dec 3, 2023
Reviewer name: Sherri
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easy to install

Beautiful once installed but chips kind of easy. Lengths carried for T-molding etc. are only 44". I need longer so I had to go to Select Surfaces actual site and order. I received great customer service there too.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

Thank you for sharing your positive experience with our flooring. We're delighted to hear it looks beautiful. As for the chipping, for optimal results, we recommend careful handling during installation to minimize the risk of chipping. Were pleased to hear you received great customer service by one of our representatives at Select Surfaces. We aim to continually enhance our products and services for the best customer experience.

May 20, 2025
Reviewer name: Jen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good bye old carpet

I absolutely love my new floor. Easy installation and easy to trim. Installed it in my bedroom and after having carpet for 15yrs this is going to be nice change.

Helpful?59T0TMEDXE5F14130510157
Feb 13, 2023
Reviewer name: Johnny Dyi
5 out of 5 stars
5 out of 5 stars review

Flooring made simple

I purchased 14 cases of this Pearl Grey flooring for a bedroom and adjoining closet project, and I must say, this flooring was quite easy to install, hint, take your time, make sure long side is in the adjoining grove and butted up super tight nest to the piece you just laid down and then push down hard till you hear that snap! that means it’s secured down. Having the foam backing also helps in the cost of installing this, so make sure you take that into consideration if comparing to other brands. I Did a 12x14 rooms and closet in about 8 hours working all by myself. Strongly recommend this flooring.

Helpful?59T0TMEDXE5F14130510157
Oct 9, 2022
Reviewer name: Floorwalker
3 out of 5 stars
3 out of 5 stars review

Wish I had chosen something else.

I have had this flooring for about 6 years. Wish every day that I had bought something else. When first purchased had to return because the edges that were supposed to snap together were broken. Husband had already installed some and was grumbling the whole time because it would not go together correctly. (He has installed LOTS of floors.) Replaced it. Stayed with the same choice because it was supposed to have warranty and last years for a decent price. Within first weeks had toy fall on it and it chipped. Something else fell from coffee table height and it chipped. Contacted the manufacturer. They say, and I quote, "that's normal. You should purchase a furniture coloring item and rub it on spots." First winter in, the area by the main door is buckled and painted surface gone from where shoes come in wet. Manufacturer...still my fault. Need more for another room and wanted matching but don't trust this. That's why just now doing review.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

Hello, Pearl Gray has only been available to purchase since 2020. However, we're sorry you experienced difficulty installing the floor. What you're describing is unusual, as the click and lock system is designed for ultimate ease and efficiency. This shouldn't happen if the first 3-4 rows are installed and aligned correctly. Since it sounds like there were issues installing your flooring, and if the boards are not aligned or if certain tools were used that are not in the installation guide to force the flooring to click, this can make the flooring more prone to chipping on the edges. It is also important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. If you have any other questions about this item, please contact us at techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Jan 3, 2022
Reviewer name: The Great Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

From the store to the floor.

Excellent pricing and excellent product. Cant wait to install it in our new home. The wife & i purchased a Sam's Club membership for the holidays and went to check things out. We had been shopping around for flooring for the last 5 months and decided to wait till 2022 to buy and install. Witjin 10 minutes of being in the store, my wife came across the flooring and fell in love. We returned home 2 hours later and I was purchasing on the online site. Thanks Sam's Club & Happy New Year 2022.

Helpful?59T0TMEDXE5F14130510157
May 4, 2024
Reviewer name: Moe
1 out of 5 stars
1 out of 5 stars review

terrible

this is not laminate vinyl flooring!!!! it has what amounts to a pulp board (cardboard) center with a thin vinyl covering. it is not true vinyl and if you look at the price per sq foot it is at least as expensive as quality vinyl. no where on the box does it tell you the make up and there is no way pulp board is waterproof as they claim. I bought this because a customer wanted it and I ended up returning all of it (30 boxes). humidity alone will cause it to swell and makes it difficult if not impossible to join correctly. As a licensed contractor who has installed thousands of square feet of LBT style flooring I am telling you to buy something else.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

We apologize for any confusion caused. Our Select Surfaces Pearl Gray flooring is indeed a laminate product, which consists of a wood composite core and a durable surface layer, not solid vinyl. For areas with high humidity or high water exposure, we recommend our Select Surfaces SPC Rigid Core Vinyl Plank Flooring, which is designed to be 100% waterproof and more suitable for such environments. For more detailed product information please contact us at info@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Oct 26, 2021
Reviewer name: Prcapital
4 out of 5 stars
4 out of 5 stars review

Laminate Flooring

I just purchased this flooring and looking forward to having it installed this week. One question I have is do you need underlayment with this flooring over tile, on concrete floors, etc? Is it required since there is padding on the laminate? Please advise.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

Hello, Yes, a 6 mil (0.15mm) vapor barrier must be installed on top of it before placing the laminate flooring. Please make sure to read the installation guide on the box before installing, If you need any additional information related to installation, contact techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Dec 13, 2021
Reviewer name: Michael Tressel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good product but boxes are internally damaged

Good product, easily laid down, but out of 145 boxes we received 15 boxes with broken tabs, chipped corners, delaminating layers and severe blemishes in the printed image. The boxes were externally good and still sealed but the damage appears from packaging. So be careful when purchasing and buy 20% overage to protect yourself for both extra and damaged product.

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Helpful?59T0TMEDXE5F14130510157
Jan 24, 2023
Reviewer name: Joey
5 out of 5 stars
5 out of 5 stars review

Simply the best for the price

This is a wonderful floor, which realistic color and textures. It feels solid underfoot and snaps together pretty easily. I will say that you need to be very careful when tapping them together and when tapping the ends together. Sometimes it will care the top graphic layer to delaminate and then the whole plank is trash. But once I figured that out, I had no further issues.

Helpful?59T0TMEDXE5F14130510157
Jun 8, 2023
Reviewer name: Debmason
5 out of 5 stars
5 out of 5 stars review

Sturdy floor

This flooring is very affordable and sturdy. It locks and really nicely. There are a couple pieces in the box that had some misprint on them which I’m going to contact the company and see how they handle and I will update. But the floor is perfect especially for rentals. It looks very nice.

Helpful?59T0TMEDXE5F14130510157