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Customer reviews for Select Surfaces Pearl Gray Waterproof AC4 Laminate Flooring 10 mm Thick 6.22 in. W x 47.60 in. L (16.45 sq. ft. / carton) for
Select Surfaces Pearl Gray Waterproof AC4 Laminate Flooring 10 mm Thick 6.22 in. W x 47.60 in. L (16.45 sq. ft. / carton)
4.5 out of 5 stars
stars
324 ratings142 reviews
  1. 5 stars79% (255)
  2. 4 stars10% (34)
  3. 3 stars2% (8)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 1-10 of 142 reviews
Aug 4, 2021
Reviewer name: JMR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First time DIY’er

Beautiful flooring, easy to install, no problem cutting it with a miter saw. I am a 51 year old female who used a miter saw for the first time to install flooring for the first time with the help of my 21 year old niece. I’d say if we could do it, anyone can! Highly recommend!

Helpful?59T0TMEDXE5F14130510157
reply from Supplier Response

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Jun 19, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely stunning and affordable!

Beautiful flooring! The color is exactly as expected and our carpenter loved working with it. I placed the order online and the store had it ready for us to pick up when expected!

Helpful?59T0TMEDXE5F14130510157
reply from Supplier Response

Hello, thank you for leaving us such a wonderful review. We are thrilled to hear that you love your new flooring. We would love to see photos of your completed project - you can share them on selectsurfaces.ca/gallery or tag us on social media at OfficialSelectSurfaces. Thank you, Select Surfaces

Nov 20, 2024
Reviewer name: Sandra Malara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

,

Recently purchased and installed 1200” of this flooring. As a contractor (45 years experience) I found this product easy to install, and good quality. I would definitely advise my clients in the future, to purchase this flooring.

Helpful?59T0TMEDXE5F14130510157
Jun 22, 2021
Reviewer name: Ronnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best Laminate

This is the best laminate flooring you can buy. It went down so easily, and it passed the scratch test. Virtually indestructible so far; I put it down in a resident and commercial space. Just check the installation instructions online, the box doesn't come with any information.

Helpful?59T0TMEDXE5F14130510157
Mar 23, 2023
Reviewer name: Cathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and easy install.

Great product. Easy to install. Did a 20x20 master bedroom in about 5 hours. I installed and my husband did the cutting.

Helpful?59T0TMEDXE5F14130510157
Jun 8, 2026
Reviewer name: Bobby
5 out of 5 stars
5 out of 5 stars review

Easy to work with

[This review was collected as part of a promotion.] Easy to enstall the lock system works great, the quality is outstanding with Select Surfaces. In addition when every you are doing a DIY project to get install instructions can be difficult at times. We are very pleased with the product and the help. Thank You!

Review from selectsurfaces.ca
Helpful?59T0TMEDXE5F14130510157
Aug 16, 2022
Reviewer name: MM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice so Far

Product was easy to install and seems durable. I was able to knock out over half my house in two days. Only downside I have so far is the fact Sam's would not deliver the product (146 boxes hand moved from pallet to trailer and trailer to house is a lot).

Helpful?59T0TMEDXE5F14130510157
Jan 19, 2021
Reviewer name: Jeramy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Low quality but easy install

Many of the boards come with damage. There are even boards in the boxes where the damage is circled in black marker. Very poor quality control but very easy to install. Just expect to buy an additional 10% more to cover for damaged material.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

Hi Jeramy. If you receive damaged product from the store, you can file for a warranty claim. Please email us at techsupport@selectsurfaces.ca . Thank you, Select Surfaces.

Oct 10, 2022
Reviewer name: Chase
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Interlocking ledge is very brittle.

We installed about 5-6 pieces before deciding it wasn’t worth installing. We have installed laminate and LVP in the past and none broke as easy as this. The interlocking wood ledge broke off with the slightest touch. We will be returning all 1200 square feet purchased.

Helpful?59T0TMEDXE5F14130510157
reply from Supplier Response

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. We always recommend watching the installation video on our website or on samsclub.com, as well as carefully reading the installation guide before starting. If you are still experiencing issues with the first couple rows, our technical support team can guide you through some tips for easy installation. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Aug 24, 2026
Reviewer name: Dixie
1 out of 5 stars
1 out of 5 stars review

Poor quality.

Cheaply made and horrible customer service. The little interlocking part is like cardboard and falls off with the slightest touch. We had opened some boxes and tried to avoid returning but really couldn't keep them bc of the poor quality. I called 800 number and they said to return opened and unopened material to get a refund. Then at the store they said they would only take the unopened boxes and we had to take the loose material back home. We were an hour dealing with attitudes and poor customer service and then I said I would call the 800 number since I did exactly what they told me to do. So while holding with 800 number the manager walked back to me and said ‘as a one time courtesy' they would refund the loose material also. They issued me 3 separate gift cards and after being there an hour we were ready to go and emotionally drained so I didn't add them up. At home come to find out we still didn't get a full refund. Horrible, horrible service. Won't be renewing membership.

Helpful?59T0TMEDXE5F14130510157
reply from Select Surfaces

Hello Dixie,<br /><br />We&#39;re very sorry to hear about your experience and the frustration you encountered throughout the return process.<br /><br />The issues you described with both the product and the return process are understandably frustrating, and we&#39;re sorry for the inconvenience this situation has caused. While issues with the interlocking system are uncommon, we&#39;d like the opportunity to better understand what occurred and review your experience as a whole.<br /><br />Please contact us at 1-855-250-8167 or email us at info&#64;selectsurfaces.ca, and our team will be happy do everything we can to help.<br /><br />Thank you,<br /> Select Surfaces