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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
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4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 1,481-1,490 of 1,906 reviews
Aug 14, 2023
Yeon
1 out of 5 stars review

Customer service

I’m not happy their customer service. I was so confident about Samsung brand, but I was wrong. It is hard to connect customer service. I need to setup my refrigerator for water line. I couldn’t use water and ice. No one helps me.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Customer care

Having your refrigerator completely set up is important to maximize your water pitcher and ice maker, Yeon. Let's get the information you need to set up your waterline. I have provided a link below of the user manual. Please see page 32-34 (STEP 6 Connect the water dispenser line) to learn more information about installing the waterline and know what material you will need. Owner's manual: https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146162963) to help our team pull up your information when you message us. Have a great day. -Ernest-

Sep 9, 2024
samsungirl
5 out of 5 stars review

Bespoke Love

[This review was collected as part of a promotion.] We've had our Bespoke for a few months now and couldn't be happier. Love the apps, love the beverage center. Mostly love how sleek it looks in our kitchen!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 14, 2023
Mac Boss
5 out of 5 stars review

Our new refrigerator.

[This review was collected as part of a promotion.] We are so happy with our new refrigerator. It looks great and has so much space for fresh food. The ice cube selections is a plus.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 19, 2024
Samsungaddict
5 out of 5 stars review

Great Buy!

[This review was collected as part of a promotion.] Such a beautiful fridge. Grabbed at a steal of a price and was really unsure of colors but they look great in person. Great space and the dual ice maker is a neat feature.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 7, 2025
Mrs Longtime Customer
5 out of 5 stars review

Happy customer..

[This review was collected as part of a promotion.] We've had this refrigerator for more than one year, and we're very happy. The beverage center is consistent and very useful. Overall very pleased.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 6, 2024
Rich
4 out of 5 stars review

Great refrigerator with extras

[This review was collected as part of a promotion.] I bought this frig and a couple weeks ago and it’s been great, like all extras like beverage center larger freezer and ice maker with choice of cubes.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 20, 2025
Strat71
5 out of 5 stars review

Impressive features.

[This review was collected as part of a promotion.] I bought this refrigerator over a month ago and so far I’m impressed by the features. It’s big and spacious and I love the middle drawer with temp control. Looks great without handles!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jul 23, 2024
Lincoln
5 out of 5 stars review

Owner

[This review was collected as part of a promotion.] This is the best refrigerator I have ever bought so far and it is awesome in preserving vegetables and fruits.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 18, 2023
mjsmom
5 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] I bought this about 2 months ago and I couldn't be happier. I absolutely love the beverage center and the draw above the freezer. We decided on the white and I am so glad that we did.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 2, 2023
Sandman
5 out of 5 stars review

Door alignment

[This review was collected as part of a promotion.] Only complaint I have is that the doors aren't at the same height. I used the largest C ring that is included with it but it is still off.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356