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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
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4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,041-1,050 of 1,925 reviews
Aug 6, 2025
Pelican
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I reluctantly purchased the Samsung refrigerator because I’ve only hear bad things about it. However I’m pleasantly surprised how efficient and reliable it has been so far.

Review from Samsung US
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Sep 15, 2025
Pater
5 out of 5 stars review

Best fridge ever

[This review was collected as part of a promotion.] I love this refrigerator ! It has so many features… even two different size ice cubes. Beautiful to look at and the first counter depth fridge with so much space. Love the hidden water.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 15, 2025
Dave
5 out of 5 stars review

Sharp Refrigerator

[This review was collected as part of a promotion.] I like the features and the way it looks. The multi use drawer is clever. Like the dual ice maker.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jun 28, 2025
tripeletsplusone
4 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] I really like the fridges styling. The only negative I see is that the drink door seems very slight. The door shuts very easily, so kids can appear to slam it.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jun 3, 2025
Dawn
5 out of 5 stars review

Excited to use it

[This review was collected as part of a promotion.] It's been sitting in my garage and I can hardly wait to use it- just waiting for some remodeling work to be done. I do wish the add-on panels came in more colors.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 16, 2025
Samsung Appliances
5 out of 5 stars review

Third Ones a Charm

[This review was collected as part of a promotion.] So far so good. Our third Samsung Refrigerator in 10 yrs. The previous two had ice maker issues. As the ice came from and was stored in the top. Hopefully the third one is a charm.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 16, 2025
Peters
1 out of 5 stars review

No help with repairs

We are extremely disappointed in the fridge. It’s barely 2 years old and the freezer drawer has completely stopped working. We’ve tried contacting Samsung and haven’t gotten any help with repairs etc.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi Peters, We want to ensure your refrigerator always functions at its best. Let's help you out. Please click the link below to address your concerns with your fridge's freezer. For tips, click the hyperlinks and watch the embedded video (if available). The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150750116, to help our team locate your information when you message us. Have a great day. -John

Jun 19, 2025
Ambroise275
5 out of 5 stars review

My preferred Fridge

[This review was collected as part of a promotion.] Very fancy, easy to control with my phone, has a lot of space. Interior is beautiful, the shelves are beautiful,

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 21, 2026
Mo A
1 out of 5 stars review

Terrible product

terrible product will not last 3 years. do not buy. Model #RF23BB860012AA

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

We understand your refrigerator experience was not ideal, Mo A. We want to engage in a direct discussion to know what is causing your disappointment and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151895481 so our team can pull up your information when you message us. Have a great day. -John

Nov 30, 2025
Horsepower
1 out of 5 stars review

They put Ads on their Fridges

They put Ads on the fridges and just absolutely destroyed any chance of getting on.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hello there, Thank you for your review of the Family Hub fridge. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille