Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,706 ratings1,706 reviews
  1. 5 stars81% (1,382)
  2. 4 stars13% (215)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)

Member photos

Sort by |
Showing 1,031-1,040 of 1,706 reviews
Sep 9, 2024
cureloms72
5 out of 5 stars review

Great feature!

[This review was collected as part of a promotion.] Bought 2 months ago and couldn't be more pleased with the refrigerator filters just love all the features. I really love the ice maker being in the freezer and not in the fridge like my older Samsung Fridge plus two different size ice cubes. Great colors for the doors also. Really pleased with it and would highly recommend it too anyone.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 10, 2024
ThawedFruit
2 out of 5 stars review

Problematic Freezer and adaptable storage

I bought this in August of 2021, and while the overall experience has been nice we've had a few issues that are souring our opinion. We enjoy having the right side door shelf access, and the shelving configuration is quite good. An average grocery load fits rather easily, and having adaptability to accommodate a gallon of milk and a crock pot at the same time is welcome. The doors all open easily, but shut firmly and the door alarm has saved me more than a couple times. However, there have been a few problems, ordered here from least to most important. The ice maker, while perfectly functional, does tend to frost and ice over quite rapidly. If you go a few days without using ice, it can be a little hard to get started again. It always sounds like you're getting crushed ice, even when dispensing cubes. Out of the box, the door mounted water pitcher leaked like a sieve from the seal between the lid and the body. I looked into replacing it, and it was surprisingly expensive to replace. Later attempts to remold the plastic, unsurprisingly, failed. A month after, we left some lemons in there too long, and discovered that citric acid can degrade and eat away at polystyrene, of which the inner diffuser and outer pitcher is made. In December of 2023, we noticed problems with the Freezer maintaining setpoint (SP = -8°F, Act. = 26-39°F). Contacted Samsung, and they sent out a tech who diagnosed and recharged the refrigerant. Now, 4 months later we're starting to have the same problem again with food thawing. Keeping food cold is the primary purpose of a refrigerator, and a paltry 2.5 year lifespan is appallingly fast to experience problems like this.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi there, We appreciate you sharing your experience with the ice maker freezing over and noises coming from the appliance. Let us go ahead and guide and provide you with the tips and tricks to help improve and prevent the fridge from freezing over and making noises. To help you identify the noise coming from the fridge, please see the link below, listen to the sample noise, and select the best description of why it is making the noise. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147036068) to help our team gather your information. Have a great day. ^Charles

Jan 17, 2025
Daniel C
5 out of 5 stars review

Wow, so many features!

[This review was collected as part of a promotion.] Before I wrote this review I wanted to have the Bespoke refrigerator for few months, just to make sure that I knew what I was writing about. I am glad that I did my research prior to this big purchase, and it paid off. Our appliances are a different brand, I wanted to have them match brand. After I looked at reviews and proper research, I went for this unit with all that diligence.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 10, 2023
Susan
5 out of 5 stars review

I can't stop looking at it!!

[This review was collected as part of a promotion.] I love everything about this fridge! Tons of space, amazing beverage center, two ice options, middle drawer to use as beverage storage or additional freezer space, AND it's like artwork in your kitchen!! Function + beauty = win, win 🏆

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 28, 2024
ChuckInJAX
5 out of 5 stars review

Good Looking Fridge!

[This review was collected as part of a promotion.] Love this thing! We have had the Bespoke for about 4 months now, and love it! It is beautiful in the kitchen, and the beverage center is a really cool feature! The shelving configurations are the only drawback as neither the main compartment shelf spacing, not the fit shelf spacing allow for much space for taller items. Overall, however, we love it!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 24, 2023
Rayz
5 out of 5 stars review

This refrigerator is very versatile

[This review was collected as part of a promotion.] I had been looking for a good refrigerator for a while. I had opened and closed many refrigerators before making my choice of buying this Samsung refrigerator. Me and my wife really enjoy this refrigerator the amount of space and the quantity of storage shelves is perfect. There is so much space in this refrigerator then my previous one.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jul 28, 2022
Ryan
5 out of 5 stars review

Nothing I DONT LIKE!

[This review was collected as part of a promotion.] I seriously love everything about this fridge! It is SOOO big on the inside! The auto fill water pitcher is so awesome for 4 kids trying to fill up cups constantly! Oh, and the ice maker makes cubes and nuggets that also keep up with the demand of children in the summer! It’s sleek, modern, connected to my phone and I love it!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 21, 2023
momsingh
4 out of 5 stars review

Great storage on refrigerator side

[This review was collected as part of a promotion.] This frig allows me access to all the things inside with ease. No more removing things to get to the items in the back, visibility is great. The only drawback in on the freezer side, bins do not allow me to organize my frozen food section properly. Overall I love my new fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 1, 2023
Automan77
5 out of 5 stars review

We love this Bespoke refrigerator

[This review was collected as part of a promotion.] We are so happy we picked this 29.0 cu. ft. refrigerator. It’s so roomy and well designed. The beverage center is amazing. The dual ice maker is wonderful. The flex zone middle drawer has great options.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 2, 2023
Unearnedrose88
5 out of 5 stars review

Just the right fit for my family.

[This review was collected as part of a promotion.] The only thing I can pick at is the fact that fingerprint marks end up all over the doors. Everything else has been perfect. We love the ice options. We love the layout. I am the only one in my family that messes with the freezer. It is lower to the ground for my short self. My husband doesn't have to bend his tall body to see in the fridge portion. It has an extra door for drinks and water. I also have a water container to pour from. It works perfectly for my family.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356