Thank you for choosing Purina Fancy Feast Variety Pack Wet Cat Food for your cat. We're sorry to hear it didn't meet their expectations. Every cat has unique tastes and preferences, so it can be disappointing when a food they usually enjoy or one you hoped they'd love doesn't seem to be the right fit. We'd appreciate the opportunity to learn more about your cat's experience and help find a recipe that works better for them. Please feel free to contact us at your convenience using the following link: https://www.purina.com/contact-us. – The Fancy Feast Team

We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are best positioned to assist you with specific delivery questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Fancy Feast Team

We're really sorry to hear about the experience you and your cats had with the Fancy Feast Variety Pack. That’s definitely not what we aim for. Your pets’ health and happiness mean the world to us, and we want you to know that safety and quality are always top priorities. We’d love to learn more about what happened and see how we can help. When you get a chance, give us a call at 1-800-933-0991. We're here Monday through Saturday, 8 a.m. to 6 p.m. CT. Looking forward to chatting with you! – The Fancy Feast Team

We're sorry to hear that your cats did not enjoy the Fancy Feast Variety Pack, Wet Cat Food. Sometimes, when there is a change to their food, Cats may be reluctant to eat some or all of the new product. It may take 7-10 days for your dog to adjust to the new product. If the situation continues, please consult and work with your veterinarian. We appreciate you giving it a try and sharing your feedback. If you have other questions or if we can help further, please reach out to us here: www.purina.com/contact-us - The Fancy Feast Team