We're very sorry to learn about your experience with Fancy Feast Variety Pack Wet Cat Food. Your experience is unusual, and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us - The Fancy Feast Team

Thank you for reaching out to us. We're really sorry to hear your cat isn't interested in Purina Fancy Feast Variety Pack, Wet Cat Food. We know cats aren’t always easy to please. We'd be happy to help find a recipe your cats are excited about. We want to gather more information about their preferences. Please contact us by following this link: https://www.purina.com/contact-us. -The Fancy Feast Team

We're really sorry to hear about the experience you and your cats had with the Fancy Feast Variety Pack. That’s definitely not what we aim for. Your pets’ health and happiness mean the world to us, and we want you to know that safety and quality are always top priorities. We’d love to learn more about what happened and see how we can help. When you get a chance, give us a call at 1-800-933-0991. We're here Monday through Saturday, 8 a.m. to 6 p.m. CT. Looking forward to chatting with you! – The Fancy Feast Team

We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are best positioned to assist you with specific delivery questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Fancy Feast Team

We're delighted to hear your wonderful comment. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Fancy Feast Team

We’re sorry to hear about your experience with Purina Fancy Feast Variety Pack Wet Cat Food. We appreciate you sharing your feedback, and we understand how important the right texture is, especially for cats who prefer more gravy and fewer chunks. Your comments are very helpful, and we’ll be sure to share them with our team as we continue to improve our recipes. Thank you for giving it a try. If you have any further questions, please contact us at https://www.purina.com/contact-us/. - The Fancy Feast Team