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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 541-550 of 1,925 reviews
May 19, 2026
User1234
1 out of 5 stars review

A headache from the start.

This appliance has been one of the worst i have ever owned. The delivery folks had to take the whole thing apart to get it inside. Once installed our first water filter change flooded the house. Called support the manual didn't require a water shut off per each filter change but support told us its absolutely necessary. Using a samsung filter as well. Next the freezer not even 2 years old totally defrosted and ruined all our food. Called support again we did some resetting and now its over freezing everything. Tech to come out and take a look. I have never had so many problems with an appliance yet. I will never biy samsung again. There are so many complaints online about this same issue. The inside is large and nice but at what cost we spent nearly 3k and barely can get 2 years oit of it without repair?

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from Samsung

Hi User1234, Consistent cooling plays a big role in your refrigerator’s day-to-day performance, and we understand how important that is, from setup and installation to filter changes and keeping temperatures steady. Feedback like yours helps us enhance our products and overall customer experience. If you need to reach out to us again, please include reference number 1152513639 so our team can easily locate your information. We truly value your business. Geraldine Samsung Care

May 3, 2026
Jammy
5 out of 5 stars review

Sleek Design Meets Smart Performance

[This review was collected as part of a promotion.] The Bespoke AI 4-Door French Door refrigerator is a great blend of style and functionality. Its modern, customizable design instantly upgrades the look of any kitchen, while the smart features make everyday use more convenient. The spacious layout keeps everything organized and easy to access, and the cooling performance is consistently reliable. A solid choice for anyone looking for both innovation and elegance in an appliance.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 25, 2026
sunibumps
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] FlexZone drawer: Adjustable temperature drawer (fridge/freezer/deli) is very useful. Twin Cooling Plus: Keeps food fresher by separating fridge/freezer airflow. Smart features (Family Hub): Touchscreen, apps, recipes, cameras, WiFi control. Beverage Center + AutoFill pitcher: Convenient water access.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 3, 2026
Mel795
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] this is a great fridge I love the fact that my salads don't get Frozen this is a great fridge I love the fact that my salads don't get Frozen and that my ice cream doesn't freeze too hard but the ice is Frozen this is a great fridge I love the fact that my salads don't get Frozen and that my ice cream doesn't freeze too hard but the ice is frozen fastly and I love the space that's available at it's just a great fridge I love the fact that I'm able to view it while I'm at the grocery store so I can see what's inside it's just awesome

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 23, 2026
abhishek2k14
5 out of 5 stars review

Best smart fridge with a ton of features

[This review was collected as part of a promotion.] The Samsung Bespoke 4-Door French Door refrigerator is a masterclass in blending high-end aesthetics with functional intelligence. The interchangeable door panels offer a level of customization that allows the appliance to evolve with your home’s decor, while the FlexZone™ Drawer provides impressive versatility for managing everything from chilled wines to frozen snacks. Cooling performance is consistently reliable thanks to the Twin Cooling Plus® system, ensuring fresh produce stays crisp without odor transfer from the freezer. Furthermore, the Family Hub™ touchscreen transforms the kitchen into a connected command center, making it effortless to manage schedules, stream media, or check the internal AI Vision cameras while meal prepping. It is an ideal choice for anyone looking to bridge the gap between a high-performance appliance and a smart home centerpiece.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 29, 2026
Initialpoem
5 out of 5 stars review

Outstanding product.

[This review was collected as part of a promotion.] The fridge its self is amazing. The auto fill water pitcher is literally the best feature of this machine. I’ll never buy a fridge without it. It’s the only way I get water from my fridge. And talk about ice capacity. I’ll never run out of ice. The only issue is the ice doesn’t level itself out so I do have to pull the ice forward to have it produce more ice. But even so it makes ice so quickly. Somewhere between 5 and 10 pounds of ice a day. Great machine.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 9, 2026
Darsi
4 out of 5 stars review

Incredible Fridge, Highly Recommend!

[This review was collected as part of a promotion.] The Bespoke 4-Door Flex is as much a piece of furniture as it is a refrigerator. The finish is premium and fits perfectly with a modern aesthetic. I love the internal Beverage Center—having the Hidden Water Pitcher that refills automatically is a small luxury I didn't know I needed. It’s spacious, well-lit, and keeps food fresh significantly longer than my previous unit.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 3, 2026
Bubbajd69
5 out of 5 stars review

Great upgrade, solid performance!!!

[This review was collected as part of a promotion.] This fridge has been a great upgrade for my home. It cools quickly, maintains temperature well, and has plenty of usable space. The layout makes it easy to organize everything, and the customization features are a nice touch. Overall, very satisfied with the performance and design.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 22, 2026
Angela S
5 out of 5 stars review

One of our favorite purchases for our new home

[This review was collected as part of a promotion.] We love our Bespoke refrigerator! Very spacious and easy to customize inside. We love the ice makers and the option to make smaller ice. We find that when the ice maker is not connected to the water source on the top doors, the ice maker never has issues. Very effecient refrigerator - so happy with this purchase!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
May 4, 2026
Mid_Furmum
5 out of 5 stars review

Best fridge so far

[This review was collected as part of a promotion.] Definitely enjoying the deli/drink draw in this fridge. Frees up so much space for actual food and customizing the shelf heights. I love that I can adjust the drawer to a deli temp for meats and cheeses or a beverage temp for juices and water. Water dispenser pitcher is wonderful for the table while still having access to a secondary water supply. Filter notification makes it very efficient with no guessing of when to do it. Cooling is a plus too.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067