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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
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4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 461-470 of 1,906 reviews
Mar 3, 2026
Jojo
3 out of 5 stars review

MALFUNCTIONING FREEZER

I love how this refrigerator looks and how the interior is arranged. But within two weeks of receiving the fridge, the freezer began to malfunction. It started to generate frosts across all the items stored inside the freezer which would then cause one or both of the ice makers to stop making ice. Then it would randomly stop then maybe another week or two, start doing the same thing again. I'm going to call for warranty repairs.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from Samsung

Hello Jojo, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about the frost buildup in the freezer and how it affects the ice makers. Frost inside a freezer can develop when warm air enters and condenses, which may interrupt normal cooling performance and ice production. Reviewing the common causes and steps to reduce frost can help maintain consistent operation. You can explore the full guide here: Frost forms in the Samsung freezer, refrigerator, or ice bucket: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ When the ice makers stop producing ice, it can be related to temperature fluctuations, frost buildup, or sensor‑related interruptions. This guide walks through the key checks to help restore proper ice production. You can explore the full guide here: Samsung ice maker is not working (Ice maker is not making any ice): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If issue persist, feel free to reach us through the following channels below. Please keep this reference number for your records: 1152204514. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

Apr 16, 2026
Happy person
5 out of 5 stars review

White glass is fabulous

[This review was collected as part of a promotion.] Love the fridge It's really pretty and the white glass is my favorite part. Very modern and sleek looking

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 18, 2026
Handy210
5 out of 5 stars review

Great Features and well built

[This review was collected as part of a promotion.] Excellent cooling and keeps all food nice and fresh. Made of good quality construction. Love the touchscreen and the features built in with the built in ice dispenser too.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 14, 2026
Allen
5 out of 5 stars review

Samsung Bespoke 4 door

[This review was collected as part of a promotion.] Great features, especially the beverage center. Love the multiple ice options and overall capacity.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 19, 2026
Yunyi
4 out of 5 stars review

Better than expected

[This review was collected as part of a promotion.] Very good fridge my wife is very happy with all the features that it has, the capacity is great and saves a lot of energy.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 4, 2026
SteveO
5 out of 5 stars review

Easy setup

[This review was collected as part of a promotion.] Right out of the gate its a great looking product. Easy setup, and connection to the internet as well.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 16, 2026
Casey
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Very efficent for my family allowing many storage areas and connectivity to monitoring your fridge temperature and its fully customizable.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 17, 2026
EPunongbayan
5 out of 5 stars review

Nice big and spacious fridge! Elegant styling!

[This review was collected as part of a promotion.] Elegant looking fridge. Glass face is great to write on using dry erase markers for those weekly grocery lists. Big a spacious. Our family loves the built in water pitcher!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 17, 2026
D333
5 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] Best fridge I have ever owned Ai is amazing on fiding items once you remove them and bring them in . The size of fridge inside is specious .

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 15, 2026
Casa
5 out of 5 stars review

Adjustable capacity

[This review was collected as part of a promotion.] Absolutely love this fridge!!! Space is adjustable and fits all of our multiple needs! Cleaning is easy and efficient and the kids absolutely love the middle drawer for all of their snacks!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067