Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors

Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for

Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors

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4.7 out of 5 stars

stars1,906 ratings1,906 reviews

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Oct 20, 2025

Cassiano

5 out of 5 stars review

Great Fridge

Great fridge and the design is amazing. I like how big it is and it is so easy to store a lot of food because of how well the shelves are configured inside.

Review from Samsung US

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reply from SEA Care

Hi Cassiano, \n\nWe can imagine how disappointing it must feel to experience water and ice maker issues with a brand-new refrigerator, and we’d really like to help make things right for you. \n\nFor the water dispensing issue, please check the guide below for detailed troubleshooting steps. Please click on the embedded link for additional support. \n\nSamsung refrigerator water dispenser issues \nhttps://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all \n\nFor the ice maker concern, refer to the following guide for step-by-step support. You may also click on embedded links found in the guide for additional information.\n\nSamsung ice maker is not working \nhttps://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice \n\nShould you need further assistance, please feel free to get back to us via the following options: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150941976) to help our team pull up your information. \n\nThank you. \n\n^Camille

Oct 18, 2025

Lakeview

4 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] The features with the app make work in the refrigerator it breeze. Having the ability to change the temperature in the flex zone for different things is outstanding

Review from Samsung US

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Oct 28, 2025

AMallett

5 out of 5 stars review

Would recommend this fridge

[This review was collected as part of a promotion.] Love the beverage center. Makes big and small cube ice. Filter did not seem to last long but water tastes very fresh still. Fridge stays very cold. Freezer is a bottomless pit but functional.

Review from Samsung US

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Oct 12, 2025

Cynthia

5 out of 5 stars review

Love this refrigerator!!

This is the best fridge I've ever owned. It keeps food fresh and looks beautiful in my kitchen. The blue and white glass panels are gorgeous!! I'm in ❤️ love.

Review from Samsung US

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Jan 5, 2026

Rupertidaho

5 out of 5 stars review

Very happy

[This review was collected as part of a promotion.] We are super happy with the fridge. However we are still waiting for Samsung to contact us about our free set of panels for our doors.

Review from Samsung US

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Oct 6, 2025

Neel

4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Could have added magnets behind the glass or something else so that the glass fridge behaves like a normal metal fridge where magnetic souvenirs can stick onto the front of the fridge.

Review from Samsung US

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Oct 28, 2025

Riley

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love this refrigerator freezer combo also like the fact that the middle drawer can be set to three different temperature ranges making it very convenient for storage.

Review from Samsung US

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Oct 28, 2025

Tony

5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I purchased this for my wife because she loves the panels. The panels are extremely easy to swap out and the refridgerator is exceptional in quality.

Review from Samsung US

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Sep 15, 2025

Aaron

1 out of 5 stars review

Would give it 0 stars if I could

Love the fridge, middle drawer, beverage center, and design, but I HATE the freezer. The freezer is designed such that as long as the ice maker is running, the freezer is always running at -15 until the ice maker turns off. We are constantly using the ice so the freezer never runs at the setpoint. Now our food is constantly too cold and our ice cream is way too hard and the freezer is often covered in a thin layer of ice/frost.

Review from Samsung US

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reply from Samsung Care

Hi Aaron, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your freezer that is not cooling correctly; kindly choose the one that matches, watch the video, and click the embedded words. Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshoot/TSG10003479/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150737322) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 4, 2025

Cheries dream

5 out of 5 stars review

Very modern

[This review was collected as part of a promotion.] From the many different color options of the glass doors, to the hidden water dispenser, and yes let’s not forget the two different ice cube sizes. Just the interior alone is very roomy. Great product!!

Review from Samsung US

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