Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors

Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for

Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors

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4.7 out of 5 stars

stars1,906 ratings1,906 reviews

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Apr 29, 2022

Frankie G

1 out of 5 stars review

Beware of Steel Panels

The steel panels are flimsy and easily damaged from shipment and use. I do not recommend you get steel panels. My experience with the beverage center is not good. Better fridges for price.

Review from Samsung US

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reply from Samsung Care

Hello Frankie G, Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as the steel panels are flimsy and easily damaged from shipment and use. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. In case of repair or replacement, please take note of this link https://www.samsung.com/us/support/service/warranty/RF23BB8600QLAA for the warranty coverage of the product. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144587431. -Noraina

Dec 15, 2022

JayS

5 out of 5 stars review

My favorite appliance!

Everyone who sees it says , Wow! It has so many great features! The customer service is great when I’ve called with user questions! So much room and very quiet !

Review from Samsung US

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Jan 18, 2025

Johnnie Samsung

5 out of 5 stars review

Ice compartments, water station and versatile draw

[This review was collected as part of a promotion.] I have this Refrigerator for approximately 5 months and we are very happy. No issues at all. I wish the stainless steel doors were a little more finger print proof.

Review from Samsung US

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Apr 25, 2024

Chubasco

5 out of 5 stars review

Great looking appliance

Very happy with the Bespoke refrigerator. It goes great in our kitchen. Neat features, especially the beverage center. The auto fill pitcher is perfect for making 10 cups of coffee.

Review from Samsung US

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Apr 22, 2024

kcgh

5 out of 5 stars review

Love the look of this fridge!

[This review was collected as part of a promotion.] I bought this five weeks ago and I absolutely love it. The beverage center is the greatest. 2 kinds of ice is fun too

Review from Samsung US

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Jul 30, 2023

Tian

5 out of 5 stars review

Great features and clean design.

[This review was collected as part of a promotion.] Clean design, the beverage center is really convenient. Trivial but two size ice cube is also really useful.

Review from Samsung US

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Aug 25, 2022

Mike

1 out of 5 stars review

One month in and it still Doesn’t work,

I ordered this over a month ago and I have not had any luck. All my food is room temperature, all my ice creams have mealted, , it can’t make ice. None of the electrical is working, the glass is hard to look at, it’s just a mess.

Review from Samsung US

Helpful?

reply from Samsung Care

Hi Mike! Thank you for your review. We sincerely apologize for the inconvenience of your refrigerator not cooling and not making ice, which was less than ideal. We are always here to help. Here is a link to "Cooling Issues with Samsung Refrigerator or Freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/. I also shared this video about "What to do if your Refrigerator is not Cooling": https://www.youtube.com/watch?v=ogwmuhLH4G4. You may also refer to this link about "Ice Maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144842980), which will help our team pull up your information. Have a great day. Melardo

May 22, 2024

SamStone

5 out of 5 stars review

Perfect refrigerator for me

[This review was collected as part of a promotion.] Love the bespoke appliances!!! I purchased all bespoke appliances for my kitchen and love all of them

Review from Samsung US

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Aug 11, 2024

Lola

5 out of 5 stars review

Beautiful and amazing features

[This review was collected as part of a promotion.] I bought this several weeks ago, and I am very pleased with this appliance.It’s not only beautiful but it works amazing!

Review from Samsung US

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Aug 12, 2024

Emmy

5 out of 5 stars review

Love the clean lines

[This review was collected as part of a promotion.] Love my new bespoke refrigerator Just wish the white glass was whiter Looks more gray in my white kitchen

Review from Samsung US

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