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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,889 ratings1,889 reviews
  1. 5 stars82% (1,548)
  2. 4 stars11% (210)
  3. 3 stars2% (33)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 301-310 of 1,889 reviews
Apr 19, 2026
Will
2 out of 5 stars review

Freezer not working only 4 years old

[This review was collected as part of a promotion.] First the ice maker stopped making ice then the freezer stopped working unit is only 4 years old

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung

Hi Will, Your experience highlights how important dependable performance across key features, such as ice making and freezer cooling, is for everyday use, particularly as appliances age and continue to support daily household needs. A few quick checks can help support smooth refrigerator and ice maker performance. Confirming a steady power connection and keeping household breaker settings in check helps ensure normal operation, while maintaining good water flow and replacing the water filter as recommended can support consistent ice production and clear results. Simple, routine steps like these can help keep everything running well for daily use. This Samsung support guide explains common situations related to this issue and outlines steps to check how the appliance is operating and why. https://www.samsung.com/us/support/troubleshoot/TSG10003903/ Regarding ice production, certain setup and usage factors can influence how the ice maker performs. This Samsung support guide outlines helpful checks and care steps that can support consistent ice making and everyday operation. https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you’d like to connect with our Samsung Care team to review the ice maker and freezer operation or discuss support options related to performance concerns, assistance is available through the channels below. Please reference 1152431799 so your experience can be reviewed in context and appropriate guidance can be provided. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Apr 16, 2026
Dallas user
5 out of 5 stars review

Great flexible area. Awesome beverage station.

[This review was collected as part of a promotion.] Great refrigerator. We bought two for main kitchen and secondary area at the laundry room.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 20, 2026
LoveDC
5 out of 5 stars review

Love it , gave a try you will not regrets about it

[This review was collected as part of a promotion.] I love Samsung refrigerator , it’s pretty and functional for storage, cooling fast

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 3, 2026
Dasu
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Excellent product. I like center beverage function

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 14, 2026
Jammer
4 out of 5 stars review

Does the job well

[This review was collected as part of a promotion.] Works well looks nice. Good product. Has nice features.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 24, 2026
Quilla1211
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Great family loves it and all its cool features love smart hub and ai make life easier

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 27, 2026
DebB
3 out of 5 stars review

Good features

[This review was collected as part of a promotion.] Capacity is not good, even for a two person household.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung

Hello DebB, It makes sense to expect a refrigerator’s layout and usable space to support everyday needs when selecting a model for your home. Room configuration, shelving design, and storage zones can influence how spacious a refrigerator feels in daily use, even when overall capacity ratings appear sufficient on paper. If you’d like our team to take a closer look or review available options with you, we are available through the channels below to provide additional support. Please keep this reference number for your records: 1152465628. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care

May 3, 2026
Elora
4 out of 5 stars review

Amazing water dispenser for family

[This review was collected as part of a promotion.] Love the water pitcher and dispenser. Plus the 2 size ice cubes!!!!!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 28, 2026
My fridge
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] It’s an amazing product I do really recommend. It looks awesome and it’s elegant

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 18, 2026
Savannah
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] Can’t say enough good things about this fridge! We absolutely love it!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207