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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,410 ratings2,410 reviews
  1. 5 stars82% (1,965)
  2. 4 stars12% (287)
  3. 3 stars2% (45)
  4. 2 stars1% (35)
  5. 1 star3% (78)

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Showing 1,691-1,700 of 2,410 reviews
Nov 8, 2022
Ecomadv
5 out of 5 stars review

Bespoke Speaks to me

[This review was collected as part of a promotion.] Purchased to replace another 4 door Samsung fridge that had warranty problems that could not be fixed. This 4-door model is nice. The drawer holds cans of soda as well as vegs. the settings give me the latitude to change to 4 different temps. The freezer and ice tray are very adequate and hold everything needed for our family. It's nice being able to control this refrigerator from my phone. changing temperatures or turning the ice maker on or off as needed and the power freeze or cool settings, very nice. The beverage center allows filling a glass with cold water speedier than using the water dispenser. The ice bins with two sizes is a nice touch and never run out of ice. Overall I am very satisfied with my purchase of this Bespoke refrigerator.

Review from Samsung US
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Aug 26, 2024
Lmama
5 out of 5 stars review

Perfect design

[This review was collected as part of a promotion.] Love love love this fridge. The ice in the bottom freezer makes a lot of ice in two different sizes. Tons of space in the fridge area. And I used the middle drawer for bottled drinks but the beverage center water pitcher is the perfect cherry on top!! Couldn't be more thrilled!!

Review from Samsung US
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Dec 14, 2024
Bern
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Love this fridge. Tons of freezer and fridge space for a family of 4. The flex drawer is a very cool idea and we load it up with easy to grab snacks for the kids. The beverage center is perfect - I use the pitcher a lot more than I thought I would. It's great for filling up large water bottles quickly. The dual ice maker is a hit as well. Only small complaint is that it's deceptively bulky in the front so it sticks out a bit more than we realized.

Review from Samsung US
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Apr 10, 2024
ThawedFruit
2 out of 5 stars review

Problematic Freezer and adaptable storage

I bought this in August of 2021, and while the overall experience has been nice we've had a few issues that are souring our opinion. We enjoy having the right side door shelf access, and the shelving configuration is quite good. An average grocery load fits rather easily, and having adaptability to accommodate a gallon of milk and a crock pot at the same time is welcome. The doors all open easily, but shut firmly and the door alarm has saved me more than a couple times. However, there have been a few problems, ordered here from least to most important. The ice maker, while perfectly functional, does tend to frost and ice over quite rapidly. If you go a few days without using ice, it can be a little hard to get started again. It always sounds like you're getting crushed ice, even when dispensing cubes. Out of the box, the door mounted water pitcher leaked like a sieve from the seal between the lid and the body. I looked into replacing it, and it was surprisingly expensive to replace. Later attempts to remold the plastic, unsurprisingly, failed. A month after, we left some lemons in there too long, and discovered that citric acid can degrade and eat away at polystyrene, of which the inner diffuser and outer pitcher is made. In December of 2023, we noticed problems with the Freezer maintaining setpoint (SP = -8°F, Act. = 26-39°F). Contacted Samsung, and they sent out a tech who diagnosed and recharged the refrigerant. Now, 4 months later we're starting to have the same problem again with food thawing. Keeping food cold is the primary purpose of a refrigerator, and a paltry 2.5 year lifespan is appallingly fast to experience problems like this.

Review from Samsung US
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reply from SEA Care

Hi there, We appreciate you sharing your experience with the ice maker freezing over and noises coming from the appliance. Let us go ahead and guide and provide you with the tips and tricks to help improve and prevent the fridge from freezing over and making noises. To help you identify the noise coming from the fridge, please see the link below, listen to the sample noise, and select the best description of why it is making the noise. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147036068) to help our team gather your information. Have a great day. ^Charles

Nov 27, 2022
Happy camper
5 out of 5 stars review

In love for the first time

[This review was collected as part of a promotion.] I have never loved an appliance like I love this refrigerator. The beverage center is so fantastic. I no longer have to stand and wait for water to fill up my glass and when company drops by, I always have ice cold water at the

Review from Samsung US
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Oct 5, 2024
Kristen
5 out of 5 stars review

Great Refrigerator, I love it!

I love my refrigerator. I like that I can choose my panels for the combination that works for me. I am also about to get a new set of panels if I can figure out how to order them! It will be fun to change them out for something new sometimes. The refrigerator itself works really well and I love the water pitcher so much more than I thought I would. My only criticism is the ice scoop. It is awkward to have to slide the cover closed on the ice to get the scoop and then open it to get the ice and then close it again before putting the scoop back in place... It's a small thing compared to how much I love it though!

Review from Samsung US
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Aug 16, 2024
Scotty G
4 out of 5 stars review

Great fridge but lousy consumer service

[This review was collected as part of a promotion.] Love love love the fridge. Love the dual ice makers and bespoke panels. Very sleek. All is great EXCEPT Samsung has an offer for a second set of panels free. I tried to register for them but they said my receipt isn't valid. I bought the fridge on their website how can the receipt not be valid!!! No phone number to call or anything. Very bad Consumer service on that part of the sale.

Review from Samsung US
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Jun 15, 2023
Zach
4 out of 5 stars review

Great but interface confusing

[This review was collected as part of a promotion.] I bought this about one month ago. It works well but the interface for changing the middle drawer and temp is not easy to use. It appeared easy but it is not, I recommend trying this feature before buying.

Review from Samsung US
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Jul 23, 2024
Siddiqui
5 out of 5 stars review

Flows with the design and theme of my house

[This review was collected as part of a promotion.] Best decision to go with bespoke design that matches with rest of the house and the best part is that I'm using it as a white board for grocery list, todays menu, note to kids, drawing pictures and having fun. It became part of the family very early and easily.

Review from Samsung US
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Jan 19, 2025
tazc
4 out of 5 stars review

good features

[This review was collected as part of a promotion.] Good smart Refrigerator........................................

Review from Samsung US
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