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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,905 ratings1,905 reviews
  1. 5 stars82% (1,562)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 161-170 of 1,905 reviews
Jun 16, 2023
TikiRob
3 out of 5 stars review

No instructions??

[This review was collected as part of a promotion.] Got this beautiful fridge about a month ago and the freezer immediately frosted over. There are little to no printed instructions. They require you to download an app to adjust the temperature and find any sort of instructions. Several calls to customer service haven’t solved the problem. It’s like the service people are reading from a sheet of paper and have no clue how the fridge works. I’m afraid the installers didn’t put the freezer door on properly. But I can’t locate any problems myself. Super frustrating.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Customer Care

Hello there. We are here to maximize your refrigerator's performance. Below is a link to help you diagnose why you are getting too much frost on your freezer. Frost forms on fridge and freezer https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Please see pages 37 to 39 of your user manual on how to set the temperature of your refrigerator, freezer, and Flexzone. Manual: https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145916923) to help our team pull up your information. Have a great day ^Camille

Sep 9, 2024
Nachkar
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago, I really like it, stylish design, you can choose the color of the panels to match your kitchen design, spacious freezer, silent, convenient to cool and take drinks

Review from Samsung US
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Jun 6, 2022
Love Samsung
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We had a Samsung previous to this one and loved it! When we saw the upgraded features we decided to purchase the bespoke. It was time for a new refrigerator. We love the doors without handles, because it gives the refrigerator a clean sleek look. We also love the hidden beverage door. It is very convenient to get water from a pitcher or the dispenser. Love that the pitcher fills itself when needed. Also we keep our condiments in the beverage door as well. Love this refrigerator!

Review from Samsung US
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Jul 12, 2024
Bespoke
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This is absolutely the most beautiful & functioning refrigerator I have ever owned. The layout of the shelves & drawers, not to mention the double ice makers. My friends are so envious. I highly recommend the Bespoke!

Review from Samsung US
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Oct 28, 2024
Getch
5 out of 5 stars review

Best refrigerator we've owned.

[This review was collected as part of a promotion.] Excellent frig. Great size, love the 2 sizes of ice cubes and the scoop for the ice. The automatic refilling of the interior pitcher is an awesome as it holds 48 oz. Love the many compartments and shelves. Perfect except it needs the gravity drawers and doors. Miss the automatic closures. Also could use more than one shelf to hold tall wine bottles. Highly recommend this refrigerator!

Review from Samsung US
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Jan 18, 2024
mmoraes80
5 out of 5 stars review

Great Product!!! Great Price!!! Fast Delivery!!!

[This review was collected as part of a promotion.] A real life saver! During the constant on/off outages last year, my old Kenmore refrigerator died on us out of a sudden. We searched for a new refrigerator everywhere but the delivery dates simply ridiculous, with some cases up to a month and half from the date of purchase!!! Insane!! That's when it hit me and I remember Samsung also makes kitchen appliances and after a quick visit to the online store, I found this Bespoke model with a respectful 4 day delivery... As a tech savvy guy, I was amazed by the features the product was offering and, in a matter of minutes, the purchase was complete. I chose the option with the beverage center which includes a self filling pitcher that always has cold water available. It also has the traditional glass filling option right next to it, so you can choose which one you want to use. To my surprise, the internal space is awesome as the whole water system system is fully embedded on the door. Multiple shelves and drawers keep everything well organized and within reach. The back aluminum plate not only gives a nice look but also helps with the efficient cooling. The adjustable middle drawer has different settings for beverage, freezer, produce, etc. Very convenient to offer cold drinks during parties without the need of opening the fridge door all the time. Freezer bottom drawer is wide and deep and allows lots of food to be stored for the long run. And the refrigerator connects to the Wi-Fi and can be monitored and controlled from the SmartThings app on my phone. It also sends push notifications for open doors, or any system malfunction. Two things I am not a huge fan though: 1. The beverage center is not completely isolated form the fridge. The door shelves are a pass-thru, meaning one can grab things from both side. This means, hot air flows in when the beverage center door is open. 2. The ice maker. The freezer drawer has an internal tray tray which half of it is used by the ice maker with two types of ice (cubes and smaller cubes) and it is located inside the freezer drawer for space optimization. Although a plastic ice scoop is provided, the tray has no ice breaking feature, which makes it hard to get the ice, as the ice cubes often fuse to each other turning into a huge ice block.

Review from Samsung US
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Feb 6, 2024
JoeandKim
5 out of 5 stars review

Extremely Satisfied with this Top Shelf Product

[This review was collected as part of a promotion.] We have owned our Samsung Bespoke 4 door refrigerator for only one month, but already we know it is amazing. Everything from the aesthetic appeal, interior design, ease of use for speciality compartments, and water and ice functions are fantastic. Simply the best refrigerator we have ever owned and my bride of 47 years is already referring to it as her refrigerator. I have put a claim on the hidden Beverage Center which is just genius!

Review from Samsung US
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Mar 5, 2024
Okiemom1956
5 out of 5 stars review

Beautiful and works great!

I absolutely LOVE this refrigerator! I do wish it came with a book explaining all the features and how to utilize them. The only issue I’ve had is getting it to connect to the app on my phone. I replaced a 5 year old LG refrigerator that went out multiple times.

Review from Samsung US
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May 26, 2024
Bespoke rocks
5 out of 5 stars review

Excellent features, no more fingerprints!

[This review was collected as part of a promotion.] This refrigerator boasts cool, practical features like a water dispenser and a water pitcher filled with filtered water at all times and an ice maker in the freezer compartment. Plus, its design is sleek, modern, and features clean lines. Ditch the stainless steel! Fingerprint-free glass panels are the new way to go! I LOVE my new fridge!

Review from Samsung US
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May 24, 2022
dsepin
5 out of 5 stars review

Great Space and Beverage service

[This review was collected as part of a promotion.] I bought the beskope end of April and it arrived in 2 weeks. I definitely changed the look of my kitchen and provided me the space I needed for my groceries. I really do enjoy the beverage center. Great design. The best part is you never get stuck with the glass color you buy! You can always replace them with a new look

Review from Samsung US
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