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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,905 ratings1,905 reviews
  1. 5 stars82% (1,562)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 141-150 of 1,905 reviews
Jun 3, 2022
Jc1988
5 out of 5 stars review

Stylish and Spacious!

[This review was collected as part of a promotion.] We could not be happier with the purchase of our Bespoke Refrigerator! Being able to choose a color that was beyond black, white, or silver initially interested us and the design added to the modern look we were wanting. There is SO much room, and we love that it is all customizable, from the shelves inside to the door shelves, you can choose how you want to arrange it. The beverage center is fantastic for a quick water bottle fill up, and we always have a cold pitcher of water or iced tea ready to go. Lastly, the freezer is another huge space and the two different ice options are fantastic! We loved it so much we ended up purchasing the entire Bespoke suite with the dishwasher and oven. The navy is such a unique and subtle color, and each appliance offers so much versatility and efficiency. We are beyond thrilled with our purchase and look forward to years of use with these appliances!

Review from Samsung US
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Apr 29, 2022
Heather
1 out of 5 stars review

Not worth it!

this unit is not fingerprint and smudge proof as originally informed. it is very poorly made. the ice maker has the ":cube ice" and "crushed ice" feature. you can only get about 3 cups of ice a day. the ice maker does not make ice on a regular schedule. lastly but most important. i prefer the crushed ice. the last two times i was able to get a cup of ice, i had broken pieces of plastic in my ice. this second time i bit into the plastic and chipped my tooth. for the price we paid for this unit, it is not worth it!!!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Customer Care

One way of getting icy cold beverages is through the ice maker, Heather! Let's examine a few possible fixes to get the ice maker operating flawlessly. To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. Learn more from these details. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Understanding ice clumps and other Samsung refrigerator ice maker issues: https://www.youtube.com/watch?v=WHPiuBBUC2E Many refrigerator issues stem from improper leveling; see this guide about "How to level your Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145613380, to help our team pull up your information. Have a great day! ^Chrystel

Oct 15, 2022
Zanna
5 out of 5 stars review

It's Beautiful!

I love just about everything about this refrigerator. But first the sleek, modern look! The changeable glass panels on the front make it pop in my kitchen. The beverage station inside is convenient. When getting water from the water dispenser, I have not noticed any dripping. No drip tray to clean up. The refillable pitcher is easy to pop our and use and refills right away. Bonus, the refillable pitcher also acts as an infuser. The scoop ice drawers are convenient with two styles of ice available. Inside I love the deep drawers in the freezer. I wasn't sure about the thin shelving in refrigerator at first, but after using it I see it is the perfect place to store egg cartons, berries, yogurts, and other smaller items. The middle drawer has added settings where it can be used to chill wine, store deli products, keep meat cold and even soft freeze! If I leave the door open not only does and alarm sound, but my phone tells me, AND my TV does too! Mind blown! Easy to use setting features and apps are a great addition to this refrigerator. I have no complaints about this product at all.

Review from Samsung US
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Jul 17, 2024
Scatkatt
5 out of 5 stars review

Art meets Refrigerator/Freezer

[This review was collected as part of a promotion.] I bought this over a month ago and so far I am very happy with it. Besides the excellent features the main attraction was the appearance. I enjoy having an appliance in my kitchen that looks more like art than a dull refrigerator. Of course, the functionality is important too and it does not disappoint there either. It is very quite and keeps everything the right temp. The interior areas are all well illuminated. So far I am extremely pleased with this refrigerator/freezer. Nice job Samsung.

Review from Samsung US
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Jun 12, 2022
Clos
5 out of 5 stars review

sleek elegance to our kitchen

[This review was collected as part of a promotion.] This is our third Samsung refrigerator, our first worked fine but we liked the look and color choice on our new one and I keep a second fridge in the garage as overflow and we keep drinks for kids since we have a gym in the garage. This is our Samsung refrigerator and we love the sleek, elegant look it gives our kitchen. I like that the beverage center is inside the fridge and the auto refill pitcher is awesome. It has plenty of room I just wish it had a shelf for taller bottles, milk gallons and or pitchers (we make our own homemade teas). And even though the ice maker is in the freezer area I was still able to fit a lot in it. I’ll just have to contact customer service about it not making enough ice. We’ve had it for about two weeks now and the ice maker has never filled up either side. I also like that the center drawer can be adjusted to what your putting in there and you can adjust the temperatures. You can store cans upright and bottles laying down .

Review from Samsung US
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Jul 16, 2023
JRool
5 out of 5 stars review

Bespoke 4 door

[This review was collected as part of a promotion.] My Whirlpool refrigerator had died. So I purchased this one and it is everything and more That I could imagine . There is a Lot of room as well as 2 different size ice cubes. When you're having a gathering it is awesome, the white glass face really has a different look to it and I have had a ton of compliments from people.

Review from Samsung US
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Jun 24, 2022
Care455
5 out of 5 stars review

Absolutely Amazing

[This review was collected as part of a promotion.] That about sums up the Samsung Bespoke 4 Door French Door Refrigerator with Beverage Center. After Hurricane Ida, we lost power for weeks and unfortunately lost many appliances. When we had the opportunity to purchase the Samsung Bespoke refrigerator, I did not really think much of it since to me, a fridge is a fridge. Wow! Was I wrong! We had always had stainless steel, which aesthetically is beautiful, but it was always a pain to clean. We opted for the white glass doors instead. It took me all but 5 minutes to realize that this is the same quality as the glass whiteboard we use at work. Who else can say they have whiteboards for refrigerator doors? We leave notes for each other as well as what we need for groceries and calendar events. Being a family of six we always tend to forget what is needed. Let’s talk about the refrigerated sections of the appliance. First, the entire back wall is stainless steel. This helps keep it ice cold even when it’s opened a little longer than expected. There are two drawers, 5 shelves and a ton of space to store your groceries, etc. One of the shelves slides back to make room for something taller, such as a bubbly bottle of Champagne. This unit also came with the beverage center. My kids love that the left door has a secret latch that opens the front half to expose a shelf and a water spigot. The water spigot is high enough to fit my 32oz Hydroflask under it without having to tilt it. It also has a pitcher that sits in its own cubby that automatically keeps itself full. No needing to fill a pitcher every time you want to keep cold water in the refrigerator. Just under the main section is a pull-out cooling tray called the FlexZone™ that has enough room to store canned drinks, cheeses, etc. You can set the temp for this tray for different uses, but we find for drink storage, a nice cold 35°F is perfect. Finally, I want to mention the freezer. The lower door pulls out a deep freezer that we keep at -3°F. It has a deep bottom tray to hold several large bags of frozen food. The upper tray is about 6 inches deep and is split in half. One side has a dual ice maker! How cool is that! Half of the ice tray creates your standard size ice while the other side makes what is called Party Ice. This ice is much smaller and more fun to scoop. Oh! It comes with its own scoop in a little tray just above the ice maker and a cover that auto covers the ice when you slide the door back

Review from The Insiders
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Oct 20, 2023
Jasmin
5 out of 5 stars review

Great fridge to get!!!

[This review was collected as part of a promotion.] Got this for a month now. I can say that my husband loves this more 😂 he is very vocal about how stylish and unique plus with enough space to put all the groceries weekly. We are receiving compliments too. So far so good specially with the help of app that will a lot of features as well that makes convenient 😊 Thank you Samsung!!!

Review from Samsung US
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May 26, 2023
Robert
3 out of 5 stars review

Nice but....

We like the design, features and looks of the counter depth Bespoke refrigerator. However, our first refrigerator was swapped out after a few weeks because the freezer portion iced up and frost built up on all the contents. We are have the same issue with the replacement though to a lesser degree. The Samsung tech came out and said Samsung doesn't consider frost build up to be a problem.

Review from Samsung US
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reply from Customer Care

Hi Robert, We would love to speak with you about your Refrigerator to determine how we can help with your experience. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1145839170 to help our team pull up your information when you message us. Have a great day. ^Aloe

Nov 3, 2022
Sparkland
5 out of 5 stars review

Wonderful and beautiful appliance

[This review was collected as part of a promotion.] Our Samsung Bespoke refrigerator has turned out to be even better than we expected. We love the glass panels which provide an airy and soft look to this appliance. Fingerprints are minimal on the panels. The absence of exposed handles make the refrigerator look sleek and clean. We ordered the extra set of free panels in different colors so we can have a variety. The beverage center is a nice feature especially with the extra shelves for individual drinks. The dual mode ice tray feature is interesting. I like the variety of ice cubes. We like having the ice maker in the actual freezer portion of the appliance and hope it is more reliable. I would highly recommend this stylish and functional refrigerator.. The cost was very reasonable for all the features.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207