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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,706 ratings1,706 reviews
  1. 5 stars81% (1,382)
  2. 4 stars13% (215)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)

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Showing 1,001-1,010 of 1,706 reviews
Jul 23, 2024
Bobb
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We’ve had this refrigerator just over a month and we are very pleased. The flex drawer is wonderful for keeping meats and cheese fresh for longer. We also enjoy the clean look and the door within a door. The automatically filling cold water pitcher is great. Plenty of ice and room in the freezer. Really quiet.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 3, 2024
SWalker
1 out of 5 stars review

A Disappointment

I wish I had never bought this fridge. The temperature in the fridge compartment has been inaccurate from the start. It runs at least 5 degrees warmer than it should be, but sometimes 10+ degrees warmer. I have bought multiple fridge thermometers and a temperature gun -- they all show that the fridge runs warm. The temperature also fluctuates for no apparent reason. I had a repairman here recently. He said the sensor was giving an error message, so he replaced it. The fridge still does not work right. This morning I woke up and although the fridge was set at 34, and had not been opened for 12+ hours, the temperature inside was 45 degrees. I subsequently removed certain food items and placed a food thermometer in them, which confirmed that the food was outside the safe temperature range. I don't feel safe keeping my food in the fridge. I will now have to replace this appliance at great personal cost. I am so angry about this whole experience.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Care

Greetings, We know the importance of having an accurate temperature in our Samsung refrigerator. We'd love to help. If your Samsung refrigerator has cooling issues, kindly check the link below. You can select the nearest issue by clicking the radio button. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference 1146703137, which will help our team pull up your information. ^Rainly

Jul 5, 2025
S34711
5 out of 5 stars review

Fun Refrigerator

[This review was collected as part of a promotion.] I love my refrigerator but would not recommend for a family. It's not big enough. I ordered two top white panels since the blue did not go with the paint color in my kitchen. Total white looks elegant.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 13, 2023
IcyEnd
4 out of 5 stars review

Good and might eventually be Great!

[This review was collected as part of a promotion.] I've only had this fridge for about 2 weeks, so I'm still learning about it. That being said, there are some things that I really like, and some things that I wish were more like my old Samsung 297 model. Mostly, at this point, I'm concerned about the dimensions of the shelving and drawers. So far it has been difficult for me to come up with a "set-up" that is logical. For example, keeping similar items near each other. Unbelievably, given the size of this unit, I am running out of space when I try to organize as I would like. Of course, this might change as I have time to play around with the arrangement. A positive is that it looks fantastic!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 4, 2023
OkieGramble
5 out of 5 stars review

Love love love!!!

[This review was collected as part of a promotion.] Our old fridge finally gave out so we went looking and settled on this bespoke French door model. We have never been so excited about a major appliance!! We have so much more room than our old side by side and the beverage station is everyone’s favorite with all of our drinks in one spot and an easy to reach shelf for my granddaughter! Also love the flex middle drawer which keeps all of our cheeses and lunch meats within easy reach and viewing. We look forward to getting extra panels so that we can change the colors on this too. Just can’t recommend this fridge enough!!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 20, 2022
Touzel
4 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This is a beautiful appliance. I love how it looks in our space. I love the fact that I can easily change the panels for a different look. The ice is abundant! The auto fill water pitcher is wonderful. I wish that the shelves had more options for height adjustment beyond the two provided. I have and will continue to recommend this beautiful refrigerator.

Review from Samsung US
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Jan 29, 2024
HollywoodBusa
5 out of 5 stars review

Best Refrigeratror!!

[This review was collected as part of a promotion.] This is the best refrigerator I've owned!! There is so much space and by having the ice making machine in the freezer, it opens up a lot of space, unlike most refrigerator designs. The water station is excellent, I use it almost daily. The middle drawer is great for cans and any other small items like cheese or small containers/tubs. Even with the ice maker in the freezer, there's still plenty of space inside the freezer. The ability to swap out the panels for different colors is also amazing. This is a purchase that you feel no regrets.

Review from Samsung US
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Feb 29, 2024
Hardtoplease
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I have only had my Bespoke Samsung Refrigerator for a month, but so far I love it. The pitcher in the door is very convenient and it fills up automatically. The interior of the fridge is very roomy. It also has two types of ice that are in the lower freezer compartment. I love not having the ice on the outside. It makes the fridge easier to clean and no ice or drips on the floor. Hopefully, it will stand the test of time.

Review from Samsung US
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Aug 6, 2023
WhyVee
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] We bought this fridge about 2 months ago and we are so happy that we did- it’s spacious, very convenient beverage center and flex cooling drawer, we love ice bits option- you don’t have to crush the ice. We like the product very much (so far)

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 24, 2023
Nate
5 out of 5 stars review

Beverage center n a new twist for a refrigerator

[This review was collected as part of a promotion.] We had our new refrigerator for about three weeks n we just love it. We had a Bosch for over 12 years, We were looking around, quickly to find something comparable to what we have. N this Besopke Samsung fridge was a great choice.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207