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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,706 ratings1,706 reviews
  1. 5 stars81% (1,382)
  2. 4 stars13% (215)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)

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Showing 991-1,000 of 1,706 reviews
Feb 26, 2024
gcbronaugh
1 out of 5 stars review

Leaks

We bought this fridge less than a year ago. The picture wasn't filling, so we removed the filter to get the model number. When we put it back in something happened and the filter leaked. We woke up to a flooded kitchen, laundry room, and half bath. We are having to have a water remediation company come in for repairs on our new floors. WHAT A NIGHTMARE!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from SEA CARE

Hi there, Sharing the refrigerator's current condition matters to us. Let's look into this. We recommend browsing through the guide below to help prevent further leaks from the water filter. Also, please click on the embedded link for additional help. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you require further assistance, please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146895522, to help our team pull up your information. Have a great day! ^Chrystel

May 23, 2024
clackamuss
5 out of 5 stars review

Samsung Bespoke Counter Depth Refrigerator

[This review was collected as part of a promotion.] Had the new Samsung refridgerator for about three weeks. So far, so good. Our Bespoke refrigerator is counter depth and fits perfectly into our kitchen space. The center drawer is useful. We use it in Deli mode. The freezer space isn't huge, but we have our old refridgerator in the garage, so space isn't an issue. The beverage center is great. It allows a clean look while providing both a cold water dispense and a 'never empty' water pitcher behind an easy to open door. This item had good reviews. I expect to have good service for a long time.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Sep 18, 2023
Customer
5 out of 5 stars review

Fans of the beverage center!

[This review was collected as part of a promotion.] I have had this refrigerator a few weeks and we are so happy with it. The beverage center is everyone’s favorite feature. It is so easy to refill those water bottles or pour a glass of infused water. I also like the depth and arrangement of shelves that make it easy to reach everything and less likely to lose items in the back of a shelf. I didn’t know if we would like the drawer freezer and ice in the bottom, but we do!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 30, 2024
Sharing70
5 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] I bought this refrigerator at the beginning of January and I love all the features especially the drink and beverage center. It works for my 4 year old grandson. The middle drawer is a keeper as well as the 2 varieties of ice.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Feb 18, 2024
Victor
5 out of 5 stars review

We really like this unit.

So far so good. One issue is that we had a spill on the bottom shelf above the crisper drawers and I can't find any information for this removal process. I was able to remove the shelf but getting the glass out is another thing altogether. Oh well. And FYI we replaced a previous Samsung that had the icemaker in the door that was always failing.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 23, 2024
ulka
5 out of 5 stars review

Beautiful fridge

[This review was collected as part of a promotion.] I love this fridge! I have the counter depth and I wish that I had the full size. The freezer is rather small comparing to my previous side by side so keep this in mind. If you buy many frozen items, it maybe small. I like that I have this set up wirh my phone and it alerts me when door is open and I can adjust temperature from my phone. Color is absolutely beautiful and cleans easily. I was tired of all the same stainless steel styles. The water pitcher is one amazing bonus.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jun 13, 2023
Juli
3 out of 5 stars review

Great interior but delicate exterior.

I love MOST things about this fridge and am generally happy with this purchase. It’s spacious, shelves and drawers are practical and the beverage center is a great feature. I really like the ice maker as well. My only but major gripe with this is how delicate the stainless steel is on the doors. I purchased it about 7 months ago and it has more scratches and dents than my previous 10 year old stainless steel Samsung. Super disappointed about that considering it’s so new and a splurge for us.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Customer Care

Let me get you some tips and tricks for keeping your fridge pristine-looking, Juli. Below are the video links and time stamps on keeping the stainless scratch and dent-free. 2:04 Use non-abrasive cleaning products for the exterior! A plan for keeping your Samsung refrigerator clean https://www.youtube.com/watch?v=Gw_NOk1rLAY 1:53 Repairing dents Care for your Samsung refrigerator doors https://www.youtube.com/watch?v=ZaguMbi4pzA Should you need more assistance with the scratches and dents of the fridge, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145911990) to help our team gather your information. Have a great day. ^Charles

Jun 26, 2023
Lcstm
4 out of 5 stars review

Beverage center is a must

[This review was collected as part of a promotion.] Love the refrigerator. We have the four door french refrigerator. The beverage center with both the pitcher and the single water center works great. The two size ice cubes are great too. Plenty of space. Would have gave it a 5 except for the difficulty in ordering the panels. After 2 weeks, customer service, still has not been able to get the order right.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 12, 2025
Mani
5 out of 5 stars review

Stylish, Spacious, and Smart – Everything You Want

[This review was collected as part of a promotion.] The storage space is massive. With 29 cubic feet, we can easily store a week’s worth of groceries for our household without things feeling cramped. The flexible shelving and adjustable bins make organization simple, and the FlexZone drawer is super handy for deli items, drinks, or even snacks for our pup, Zoe.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Apr 26, 2024
Always Outspokem
5 out of 5 stars review

The Focal Point of my kitchen! "WOW factor!"

[This review was collected as part of a promotion.] When I first laid eyes on this refrigerator, I knew "This is the one!" It was a bit more expensive, but much more functional than standard refrigerators. Granted the colored glass doors grabbed my attention,but it offers so much more than beauty. It's wider, the shelving is thought out and placed according to sizes of your containers. The water filter and auto-fill pitcher make drinking your water quota for the day a pleasure. Many of my friends also comment on how deep and roomy the freezer compartment is.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207